Retail Store Leader - Growth & Customer Experience

Pendleton Woolen Mills; Fort Worth (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

50% employee discount

401k company match

Paid time off

Benefits

Job summary

Pendleton Woolen Mills in Fort Worth, TX seeks a professional and dynamic full-time Assistant Manager. You will lead by example, drive sales, manage staff performance, and ensure adherence to store policies while delivering exceptional customer service.

Join a team focused on growth, training, and collaboration with opportunities to develop leadership. Flexible scheduling including nights and weekends is required.

Qualifications

• 5 years retail sales and customer service experience including a minimum of 2 years store supervision.
• 2 years of higher education or equivalent training preferred, not required.
• Must practice effective verbal and written communication skills.
• Must be self-motivated and able to work with minimal supervision.

Responsibilities

• Deliver and ensure compliance with all PWM sales and operational policies.
• Lead by example to achieve sales and profitability through sales generation and customer service.
• Partner with store manager to develop business and marketing strategies to increase store sales.
• Provide leadership, training and development; retain strong sales teams and coach performance.
• Control expenses through promotions, pricing, loss prevention and budgeting.
• Communicate with Store Manager and Area Manager regarding store performance.
• Ensure compliance with company policies and procedures.

Skills

Retail sales

Customer service

Leadership

Communication

Education

Two years college or equivalent

Tools

Microsoft Office

POS systems

Retail inventory software

Job description

Pendleton Woolen Mills in Fort Worth, TX seeks a professional and dynamic full-time Assistant Manager. You will lead by example, drive sales, manage staff performance, and ensure adherence to store policies while delivering exceptional customer service.

Join a team focused on growth, training, and collaboration with opportunities to develop leadership. Flexible scheduling including nights and weekends is required.