Retail Store Leader: Flexible Schedule & Service Excellence

DTLR, Inc; City of Syracuse (NY); On-site; USD 18,000 - 29,000; Full time

Benefits offered by this job

401K plan

Medical, dental, vision coverage

Company-paid time off

Bonus opportunity

Job summary

DTLR, Inc. is seeking an Assistant Store Manager in Syracuse, NY to support the Store Manager in daily store operations, drive sales, manage expenses, and lead a high-performing store team. You will mentor employees, enforce policies, and ensure exceptional customer experiences across the district.

The role demands strong leadership, effective communication, and the ability to multi-task in a fast-paced retail environment while maintaining professional standards and inventory control.

Qualifications

• Requires a minimum of one (1) year in retail management.
• Excellent command of English with strong communication skills.
• Ability to think strategically, plan and organize effectively.
• Demonstrated professionalism, discretion, and diplomacy.
• Proficient analytical ability to summarize data for reports and solve problems.

Responsibilities

• Oversee the quality and performance of store staff.
• Ensure compliance with company policies and procedures.
• Model leadership to achieve store goals and training standards.
• Assist with recruitment, selection and training of store personnel.
• Support annual performance evaluations and feedback for all staff.
• Assist with expense management and budgeting strategies.
• Monitor loss prevention and shrink to meet company targets.
• Ensure safety and business standards compliance.
• Support customer service standards to provide outstanding service.
• Assist with merchandise inventory counts and accuracy.
• Perform other duties as assigned.

Tools

Microsoft Office

Job description

DTLR, Inc. is seeking an Assistant Store Manager in Syracuse, NY to support the Store Manager in daily store operations, drive sales, manage expenses, and lead a high-performing store team. You will mentor employees, enforce policies, and ensure exceptional customer experiences across the district.

The role demands strong leadership, effective communication, and the ability to multi-task in a fast-paced retail environment while maintaining professional standards and inventory control.