Retail Store Leader: Drive Sales & Customer Experience

Spectrum; Bristol (VA); On-site; USD 100,000 - 163,000; Full time

Job summary

Spectrum is seeking a dynamic retail leader in Bristol, VA to coach a sales team, exceed goals and deliver top-tier customer care. You’ll drive recruiting, training, scheduling and performance management to build an engaged store team.

As a store leader, you’ll optimize operations, manage inventory and pricing, ensure brand standards, and develop staff to achieve continuous improvement while maintaining a welcoming, organized environment across shifts.

Qualifications

• Bachelor’s degree or equivalent work experience.
• 1-3+ years of management in sales or customer service retail environment.
• Ability to read, write and speak English.

Responsibilities

• Lead and motivate a sales team to exceed goals and standards.
• Onboard, train and retain top talent with daily coaching.
• Ensure store aligns with Spectrum brand and delivers great customer care.
• Schedule staffing and manage inventory to minimize losses.
• Enforce policies including cash handling.

Skills

Leadership

Sales management

Customer service

Staff training

Communication

Education

Bachelor’s degree or equivalent work experience

Tools

POS systems

MS Office/CRM

Job description

Spectrum is seeking a dynamic retail leader in Bristol, VA to coach a sales team, exceed goals and deliver top-tier customer care. You’ll drive recruiting, training, scheduling and performance management to build an engaged store team.

As a store leader, you’ll optimize operations, manage inventory and pricing, ensure brand standards, and develop staff to achieve continuous improvement while maintaining a welcoming, organized environment across shifts.