Retail Store Leader: Drive Results & Customer Experience

Bob's Discount Furniture; Midlothian (VA); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Profit Sharing

Life Insurance

Employee Discount

Tuition Reimbursement

Job summary

Bob’s Discount Furniture is seeking a Retail Store Manager to lead a busy showroom and drive omni-channel performance. You’ll coach teams on the floor, maintain an engaging display, and ensure customer satisfaction in a fast-paced environment across weekends, evenings, and holidays.

The role emphasizes strategic leadership, budget execution, and coaching for results, with a strong focus on service and accountability in-store.

Qualifications

• Minimum 5 years of experience leading a high-volume retail store.
• Proven ability to meet or exceed financial targets.
• Bachelor’s degree or equivalent work experience.

Responsibilities

• Lead on-floor coaching and customer engagement to meet sales goals.
• Oversee showroom presentation, staff scheduling, and store operations.
• Drive performance through budgeting, planning, and process improvements.

Skills

Strategic leadership

Sales & financial performance

Customer service

Team development

Operations improvements

Inventory & loss prevention

Communication

Decision making under pressure

Education

Bachelor's degree or equivalent

Job description

Bob’s Discount Furniture is seeking a Retail Store Manager to lead a busy showroom and drive omni-channel performance. You’ll coach teams on the floor, maintain an engaging display, and ensure customer satisfaction in a fast-paced environment across weekends, evenings, and holidays.

The role emphasizes strategic leadership, budget execution, and coaching for results, with a strong focus on service and accountability in-store.