Retail Store Leader: Customer Experience & Growth

JD Sports; Miami, Northern (FL, KY); Hybrid; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Employee discounts

Career growth

Job summary

JD Finish Line in Miami, FL is seeking dynamic managers to lead our store operations, inspire a high-performance team, and deliver exceptional customer experiences. As an Assistant Store Manager or Supervisor, you will shape the store's daily rhythm and contribute to the brand's growth.

You will recruit and develop staff, drive sales, manage inventories, and ensure compliance with policies. The role requires flexible hours, strong leadership, and a customer-centric mindset.

Qualifications

• Experience as Retail Store Manager or similar role with sales targets.
• Strong leadership, communication, and organizational skills.
• Ability to read and write English and supervise staff.
• Willingness to work flexible hours including weekends/holidays.
• Proficiency with retail management software.

Responsibilities

• Recruit, train, and develop a motivated team; provide feedback.
• Create a top-tier customer experience and service standards.
• Drive sales and profitability through merchandising and promotions.
• Oversee daily operations: inventory, merchandising, store maintenance.
• Manage store budgets and analyze sales data.
• Implement local marketing and community engagement.
• Identify opportunities for process improvements and innovation.

Skills

Retail management

Leadership

Customer service

Analytics

Flexibility

Tech proficiency

English proficiency

Education

High School Diploma or GED

Tools

Retail software

Job description

JD Finish Line in Miami, FL is seeking dynamic managers to lead our store operations, inspire a high-performance team, and deliver exceptional customer experiences. As an Assistant Store Manager or Supervisor, you will shape the store's daily rhythm and contribute to the brand's growth.

You will recruit and develop staff, drive sales, manage inventories, and ensure compliance with policies. The role requires flexible hours, strong leadership, and a customer-centric mindset.