Retail Store Leader — Customer Experience

Dollar General; Carrollton (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Dollar General in Carrollton, GA is seeking an Assistant Store Manager to support daily operations and oversee staff under direction of the Store Manager.

The role includes supervising merchandising, cashiering, deposits, and maintaining assets while delivering exceptional service in a fast-paced environment.

Strong organizational, communication, and problem-solving skills are essential for profitability and customer satisfaction.

Qualifications

• Interpersonal and communication skills (written and oral).
• Problem-solving abilities across varying situations.
• Organizational skills with attention to detail.
• Ability to read/interpret diagrams and procedures.
• Math skills for calculations including percentages.
• Cashier functions and report generation.
• Familiarity with cash handling, deposits, and safety policies.
• Ability to drive to the bank for deposits.

Responsibilities

• Provide superior customer service leadership; greet customers and operate the cash register.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling, training, safety meetings, and policy compliance.
• Follow processes to manage merchandise: receiving, stocking, displays.
• Maintain inventory accuracy by controlling damages, markdowns, scanning, and paperwork.
• Support planograms and ensure merchandise presentation per standards.
• Assist with cash accountability and deposits; handle refunds and overrides; count tills.
• Assist in store management in the Store Manager's absence.

Skills

Customer service

Communication

Problem solving

Organization

Reading instructions

Math skills

Cash handling

Cashier reporting

Bank deposits

Education

High school diploma or equivalent

Job description

Dollar General in Carrollton, GA is seeking an Assistant Store Manager to support daily operations and oversee staff under direction of the Store Manager.

The role includes supervising merchandising, cashiering, deposits, and maintaining assets while delivering exceptional service in a fast-paced environment.

Strong organizational, communication, and problem-solving skills are essential for profitability and customer satisfaction.