Retail Store Lead — Operations & Customer Experience

Hibbett; Champaign (IL); On-site; USD 21,878 - 31,159; Full time

Job summary

Hibbett is seeking an Assistant Manager in Champaign, Illinois to support the Store Manager with operations and administration. This role includes maintaining high customer service standards and supervising staff in the absence of the Store Manager. The Assistant Manager will play a crucial role in achieving store goals, managing team performance, and ensuring a positive shopping experience.

The ideal candidate has retail experience, strong communication skills, and a passion for customer service. Hibbett offers a dynamic work environment with opportunities for personal and professional growth.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Ability to work in a fast-paced environment.

Responsibilities

• Assists the Store Manager in controlling store assets.
• Directs staff to ensure departmental responsibilities are completed.
• Provides exceptional customer service to all customers.

Skills

Customer service experience

Interpersonal skills

Communication skills

Teamwork

Attention to detail

Job description

Hibbett is seeking an Assistant Manager in Champaign, Illinois to support the Store Manager with operations and administration. This role includes maintaining high customer service standards and supervising staff in the absence of the Store Manager. The Assistant Manager will play a crucial role in achieving store goals, managing team performance, and ensuring a positive shopping experience.

The ideal candidate has retail experience, strong communication skills, and a passion for customer service. Hibbett offers a dynamic work environment with opportunities for personal and professional growth.