Retail Store Lead — Fan Experience & Ops

Lids; Toledo (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Comprehensive benefits package

Uncapped monthly bonus potential

Employee discount and exclusive perks

Career development opportunities

Job summary

Lids Sports Group is seeking an Assistant Store Manager in Toledo, Ohio. You will lead store performance, coach staff, and ensure outstanding customer service while maintaining store standards and operational excellence.

The role requires strong leadership, people skills, and the ability to drive sales through effective team management and process adherence. Join a fast-paced retail environment with opportunities for growth and performance bonuses.

Qualifications

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

Responsibilities

• Lead selling strategy to achieve KPIs and sales targets and deliver customer service.
• Resolve customer feedback and escalations on the spot to
• Maintain store operations per P&P and safety guidelines.

Skills

Leadership

Customer service

Team management

Communication

Inventory management

Tools

MPOS

Lids Custom

Job description

Lids Sports Group is seeking an Assistant Store Manager in Toledo, Ohio. You will lead store performance, coach staff, and ensure outstanding customer service while maintaining store standards and operational excellence.

The role requires strong leadership, people skills, and the ability to drive sales through effective team management and process adherence. Join a fast-paced retail environment with opportunities for growth and performance bonuses.