Retail Store Leader - Customer Experience & Ops

Lids; Niles (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Comprehensive medical, dental, and vision coverage

Retirement plan with company match

Paid Time Off

Generous employee discount

Ongoing career development

Job summary

Lids in Niles, Ohio is looking for an enthusiastic Assistant Store Manager to lead a vibrant team in delivering customer service excellence. You will oversee store performance, engage with customers, and manage associates to create a fun work environment while ensuring successful operational execution.

The ideal candidate possesses strong sales abilities, excellent interpersonal skills, and must thrive in a fast-paced retail setting. Join Lids to help create unforgettable experiences for sports fans in every store.

Qualifications

• Demonstrated ability to produce sales results while minimizing loss.
• Strong interpersonal skills and ability to communicate verbally in a clear, professional manner.
• Ability to work unsupervised.

Responsibilities

• Act as Manager on duty for employee scheduling issues.
• Lead the execution of Lids’ selling strategy.
• Resolve customer feedback and address issues immediately.
• Execute operations-focused company-level directives.

Skills

Sales ability

Interpersonal skills

Independent work

Job description

Lids in Niles, Ohio is looking for an enthusiastic Assistant Store Manager to lead a vibrant team in delivering customer service excellence. You will oversee store performance, engage with customers, and manage associates to create a fun work environment while ensuring successful operational execution.

The ideal candidate possesses strong sales abilities, excellent interpersonal skills, and must thrive in a fast-paced retail setting. Join Lids to help create unforgettable experiences for sports fans in every store.