Retail Store Manager: Lead Sales & Service Excellence

Southwest Convenience Stores, LLC (OXXO USA); Merkel (TX); On-site; USD 39,000 - 48,000; Full time

Job summary

OXXO USA, operating as Southwest Convenience Stores, LLC, seeks a Retail Store Manager in Merkel, TX to lead daily store operations, drive sales, and ensure exceptional customer service. You will manage staff, control inventory, and align with company policies to achieve profitability.

The role requires 2+ years in retail leadership, a valid driver’s license, and willingness to work flexible hours including nights and weekends. This is a full-time, on-site position in Merkel, Texas.

Qualifications

• Two (2) or more years of experience working in a retail environment (Required).
• Valid Driver’s License and transportation to/from bank and corporate meetings; valid vehicle insurance (Required).
• Previous leadership experience.

Responsibilities

• Manage employees and ensure policies and procedures are followed.
• Ensure hours of operation are covered; recruit to hire and retain staff.
• Monitor and manage inventory levels; coordinate with suppliers for timely delivery.
• Maintain store cleanliness and provide excellent customer service.
• Oversee store financials and drive profitability.
• Collaborate with District Manager and other Store Managers to share best practices.
• Recruit, train, and mentor staff; provide ongoing development for performance growth.
• Resolve customer issues professionally.

Skills

Leadership

Customer service

Staff training

Inventory management

Recruitment

Job description

OXXO USA, operating as Southwest Convenience Stores, LLC, seeks a Retail Store Manager in Merkel, TX to lead daily store operations, drive sales, and ensure exceptional customer service. You will manage staff, control inventory, and align with company policies to achieve profitability.

The role requires 2+ years in retail leadership, a valid driver’s license, and willingness to work flexible hours including nights and weekends. This is a full-time, on-site position in Merkel, Texas.