Retail Store Lead: Customer Service & Operations Coach

all team members, along with DailyPay options. Growth and; El Paso (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

OXXO USA is seeking an Assistant Store Manager for our El Paso location to oversee daily operations and deliver friendly customer service. The role manages stock, cash handling, and staff development, with a schedule that may include nights and weekends.

You’ll lead a team and ensure the store remains clean, well-stocked, and profitable. Ideal candidates have 1+ year of retail experience, a valid driver’s license, and strong communication and problem-solving skills.

Qualifications

• Retail experience preferred (1+ year).
• Valid driver’s license and reliable transportation.
• Excellent communication and active listening.
• Ability to lead and train staff.
• Strong time management and multitasking skills.
• Flexible schedule including nights, weekends, holidays.
• Ability to resolve customer issues professionally.
• Able to lift and stand for shift.

Responsibilities

• Oversee daily store activities to ensure smooth operations.
• Maintain inventory and stock shelves.
• Keep store clean and organized.
• Provide exceptional customer service and resolve issues.
• Handle financial transactions accurately.
• Develop, lead & support Sales Associates.

Skills

Active Listening

Customer service

Leadership

Time management

Multitasking

Communication

Initiative

Retail experience

Job description

OXXO USA is seeking an Assistant Store Manager for our El Paso location to oversee daily operations and deliver friendly customer service. The role manages stock, cash handling, and staff development, with a schedule that may include nights and weekends.

You’ll lead a team and ensure the store remains clean, well-stocked, and profitable. Ideal candidates have 1+ year of retail experience, a valid driver’s license, and strong communication and problem-solving skills.