Retail Store Lead - Customer Experience & Ops

Hibbett; Opelika (AL); On-site; USD 17,000 - 19,000; Full time

Job summary

Hibbett Retail, Inc. is seeking an Assistant Manager for the Opelika, AL location. The role supports the Store Manager in daily operations, customer service leadership, merchandising, and asset control to achieve store goals.

The candidate should have 1-3 years in retail, especially footwear and athletic apparel, with strong interpersonal skills and the ability to manage a team during peak periods.

Qualifications

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Team-player, with initiative and strong attention to detail.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the Store Manager's absence.
• Assist in personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to meet department responsibilities and standards.

Skills

Customer service

Interpersonal communication

Teamwork

Attention to detail

Self-motivation

Fast-paced environment

Selling merchandise

Job description

Hibbett Retail, Inc. is seeking an Assistant Manager for the Opelika, AL location. The role supports the Store Manager in daily operations, customer service leadership, merchandising, and asset control to achieve store goals.

The candidate should have 1-3 years in retail, especially footwear and athletic apparel, with strong interpersonal skills and the ability to manage a team during peak periods.