Retail Store Lead - Clean Beauty & Customer Experience

Jones Road Beauty; Chicago (IL); On-site; USD 75,000 - 85,000; Full time

Job summary

Jones Road Beauty is seeking a Retail Store Manager for our Bucktown, Chicago location. The role focuses on leading day-to-day store operations, educating customers, and maintaining exceptional in-store experiences.

You will mentor makeup artists, manage scheduling and payroll, and collaborate with Marketing to drive events and sales performance. Ideal candidates have 5+ years in retail management, a customer-centric mindset, and strong communication and leadership skills, with the ability to

Qualifications

• Experience in retail management at a managerial level.
• 5+ years leading a team in a retail/hospitality setting.
• Customer-centric with strong problem-solving and interpersonal skills.

Responsibilities

• Sell and educate in-store to hit and exceed sales goals.
• Ensure a seamless client experience across touch points.
• Collect KPIs and share insights with leadership daily/weekly.
• Drive store events and collaborate with Marketing.
• Oversee makeup appointment scheduling and operations.
• Mentor MUAs and manage payroll and scheduling.

Skills

Customer focus

Interpersonal skills

Conflict management

Communication

Team leadership

Scheduling

Project management

Attention to detail

Tools

Microsoft Office

G-Suite

POS systems

Job description

Jones Road Beauty is seeking a Retail Store Manager for our Bucktown, Chicago location. The role focuses on leading day-to-day store operations, educating customers, and maintaining exceptional in-store experiences.

You will mentor makeup artists, manage scheduling and payroll, and collaborate with Marketing to drive events and sales performance. Ideal candidates have 5+ years in retail management, a customer-centric mindset, and strong communication and leadership skills, with the ability to