Retail Store GM — Lead Growth & Customer Experience

QMart; Pasadena (TX); Vor Ort; USD 65.000 - 90.000; Vollzeit

Zusammenfassung

QMart is seeking a highly motivated Store General Manager to oversee daily operations of our Pasadena, TX location. You will lead staff, manage inventory, control budgets, and drive sales while upholding service standards and safety policies.

The ideal candidate has 3–5 years of retail management experience, strong leadership and communication skills, and a valid TABC & Food Manager's Certification. Flexibility to work nights, weekends, and holidays is required.

Qualifikationen

• 3-5 years of retail management experience.
• Strong leadership and team-building skills.
• 3 years of supervising others in fast food, restaurant, retail, or convenience operations is highly preferred.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Proficient in inventory management, budgeting, and financial reporting.
• Knowledge of retail software systems is a plus.
• Must have TABC & Food Manager's Certification

Aufgaben

• Oversee daily store operations, including opening and closing procedures.
• Recruit, train, and supervise store staff.
• Foster a positive and productive work environment.
• Set performance goals and conduct regular performance evaluations.
• Ensure compliance with company policies and procedures.
• Manage inventory levels, order products, and ensure stock is well-organized.
• Monitor store cleanliness, maintenance, and safety standards.
• Handle customer complaints, returns, and refunds professionally.
• Develop and manage store budgets, including payroll and operational expenses.
• Monitor and analyze sales performance, and implement strategies to achieve financial targets.
• Ensure accurate cash handling and bank deposits.
• Drive sales through effective merchandising, promotions, and customer engagement.
• Analyze market trends and customer preferences to adjust product offerings.
• Implement local marketing strategies to increase foot traffic and customer loyalty.
• Ensure the store adheres to all local, state, and federal regulations, including health and safety standards.
• Maintain accurate records of transactions, inventory, and employee schedules.

Kenntnisse

Retail management

Staff supervision

Budgeting & finance

Customer service

Tools

Retail software systems

Jobbeschreibung

QMart is seeking a highly motivated Store General Manager to oversee daily operations of our Pasadena, TX location. You will lead staff, manage inventory, control budgets, and drive sales while upholding service standards and safety policies.

The ideal candidate has 3–5 years of retail management experience, strong leadership and communication skills, and a valid TABC & Food Manager's Certification. Flexibility to work nights, weekends, and holidays is required.