Retail Store Associate - FT/PT

Goodwill Western Missouri and Eastern Kansas; Shawnee (KS); On-site; USD 28,000 - 36,000; Full time

Job summary

Ein etabliertes Unternehmen sucht einen engagierten Store Associate, der für die Gewährleistung eines positiven Kundenerlebnisses verantwortlich ist. In dieser spannenden Rolle unterstützen Sie die Verkaufsabteilung, indem Sie sicherstellen, dass hochwertige Waren schnell auf den Verkaufsboden gelangen und die Sicherheitsstandards eingehalten werden. Der Store Associate spielt eine Schlüsselrolle im Betrieb, indem er Kunden begrüßt, Spenden entgegennimmt und die Kasse bedient. Wenn Sie eine Leidenschaft für den Kundenservice und eine Fähigkeit zur Zusammenarbeit mit einem dynamischen Team haben, ist diese Position ideal für Sie.

Qualifications

• Bevorzugte Erfahrung im Kundenservice.
• Mindestens 6 Monate Berufserfahrung, es sei denn, dies ist der erste Job.

Responsibilities

• Sicherstellen eines hohen Kundenservice sowohl vorne als auch hinten.
• Betrieb der Kasse und des POS-Systems effektiv.

Skills

Kundenservice

Bargeldverwaltung

Sicherheitsbewusstsein

Education

Hauptschulabschluss oder gleichwertig

Tools

POS-System

Handstapler

Pallet Jack

Job description

Reporting to the General Manager, the Store Associate is responsible for completing duties as assigned according to production and workflow standards, as well as ensuring a positive customer experience in both the front and back of the store.

Full-time positions are scheduled for 30-40 hours per week, while part-time positions are scheduled for 16-24 hours per week.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Operational

• Maintain appropriate security of cash and donated goods.
• Operate register as directed.
• Comply with agency policies and procedures.
• Ensure a high level of customer service both front and back.

Production

• Ensure quick placement of high-quality, processed goods to the sales floor.
• Assist in meeting production numbers set by divisional management.
• Follow loss prevention and process flow guidelines.

Safety

• Perform duties according to safety expectations and procedures.
• Ensure the physical safety of the back room and sales floor.
• Communicate safety issues and concerns for quick resolution.
• Perform all other duties assigned by the General Manager.

Register Operation

• Operate a cash register and POS system effectively.
• Count change, manage cash drawers, and complete related paperwork accurately.

Donation Door and Material Handling

• Greet customers, accept donations, and issue receipts.
• Operate hand stacker and pallet jack, with certification if required.

The Store Associate should demonstrate leadership qualities and possess the following:

• Preferred experience in customer service.
• Comfort with handling cash and operating a cash register.
• Understanding of the donor process and its importance to the mission.
• Ability to perform job duties safely.
• At least 6 months of work history unless this is their first job.
• High school diploma or equivalent is not required.