Retail Store Associate

IKEA; United States; On-site; USD 24,479 - 34,867; Full time

Benefits offered by this job

Generous paid time off

WiselyPay – earned wages up to two days early

Paid parental leave (up to 16 weeks)

Tuition discount

Retirement and bonus plans

Co-worker discount, meal deal, and referral bonus

Pet insurance program

Education assistance

Safety shoe reimbursement

24/7 telehealth visits

Dental and vision plans

Medical and Rx plans (must work minimum 20 hours per week)

Job summary

A global home furnishings retailer is looking for a Retail Store Associate in the United States. This role involves assisting customers, maintaining store standards, and ensuring accurate transactions. Ideal candidates will have 2-3 years of retail experience and a passion for customer service. The position offers a permanent, full-time job with competitive hourly pay and various benefits, including generous paid time off and medical plans.

Qualifications

• 2-3 years of retail experience, preferably in the home furnishing sector.
• Experience in actively selling through understanding customers and their needs.

Responsibilities

• Actively approach customers requiring additional help to identify their needs.
• Keep the area of responsibility clean, tidy, priced, and fully stocked.
• Convey passion about IKEA products and share knowledge with customers.
• Build furniture as needed for product introductions and remodels.
• Prepare, produce, and maintain IKEA Food menu items.
• Receive inbound goods and ensure inventory accuracy.
• Process sales transactions accurately and efficiently.
• Provide a smooth returns and exchange experience.

Skills

Retail experience

Customer understanding

Job description

Retail Store Associate

Welcome to the Retail Store Associate role at IKEA.

Why We Will Love You

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It’s the perfect fit if you want to contribute, grow, and share your uniqueness.

What You’ll Be Doing Day To Day

• Actively approach customers requiring additional help to identify their needs and advise them on the best solutions for their homes.
• Keep the area of responsibility clean, tidy, priced, and fully stocked, ensuring IKEA basic merchandising standards are in place at all times.
• Convey passion about IKEA products; actively learn about their features and benefits and share this knowledge with customers to help them make informed choices.
• Build furniture as needed for “In Shape As New,” introduction of new products, commercial calendar implementation, and remodels.
• Prepare, produce, and maintain IKEA Food menu items; serve all IKEA Food menu items; follow procedures and guidelines for safe food handling, cleanliness, sanitation, and workplace safety.
• Receive inbound goods and ensure inventory accuracy at the point of receiving.
• Flow product to the final selling location.
• Process sales transactions accurately and efficiently.
• Provide customers with a simple and efficient Full Serve Hand Out experience.
• Provide the customer with a simple and smooth returns and exchange experience.

Qualifications

• 2-3 years of retail experience, preferably in the home furnishing sector.
• Experience in actively selling through understanding customers and their needs.

Job Type & Hours

Job Type: Permanent, Full-time.
Hours: 34–40 hours per week. Must be available Monday to Sunday between 7:00 AM and 10:00 PM.

Pay

Hourly pay range: $17.77 – $25.31.

Benefits

• Generous paid time off, holiday, and sick time.
• WiselyPay – earned wages up to two days early.
• Paid parental leave (up to 16 weeks).
• KinderCare tuition discount.
• Retirement and bonus plans.
• Co‑worker discount, meal deal, and referral bonus.
• Pet insurance program.
• Education assistance and learning programs.
• Safety shoe reimbursement.
• 24/7 telehealth visits.
• Dental and vision plans.
• Medical and Rx plans (must work minimum 20 hours per week).

Background Check & Drug Test

This is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment.