Retail Store Associate

Wild Fork Foods; Thousand Oaks (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k Retirement Plan

Culinary Training

Vacation & PTO

Monthly Bonus Potential

Free Shipping

Job summary

Wild Fork Foods is seeking a Retail Store Associate in Thousand Oaks to deliver a memorable guest experience. You will train to be a personal chef and friendly butcher, offering recipe ideas and cooking tips while helping customers select the right protein.

The role includes inventory control, stocking, online order pick/pack, and a friendly checkout. You must work in a very cold walk‑in environment and handle heavy lifting, with monthly bonus potential.

Qualifications

• Minimum 1 year of customer service in retail, hospitality, or restaurant.
• Excellent verbal communication skills and active listening.
• Ability to work well in a team and take ownership.

Responsibilities

• Be a Brand Ambassador educating customers about Wild Fork Foods.
• Become a product and culinary expert through training and tips on cooking our protein.
• Provide a butcher‑friendly shopping experience with personalized service.
• Assist customers at checkout and deliver a memorable experience.
• Stock duties, price changes, and cash register as needed.
• Process e‑commerce orders and coordinate timely product hand‑outs.

Skills

Customer service

Verbal communication

Teamwork

Time management

Problem solving

Education

High School Diploma or GED

Job description

Job Summary

Retail Store Associate.

As a Wild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher so you can provide customers with recommendations on their favorite dish or protein.

In addition, you will be responsible for ensuring proper inventory control to maximize product freshness, replenishing low stock items, picking and packing online orders, and delivering a friendly check‑out experience.

If you are someone looking for a career growth opportunity and you LOVE TO COOK & LOVE TO EAT, we would love to connect with you!

Our values are Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership.

Compensation: $20 an hour plus monthly bonus based on performance.

Essential Tasks and Responsibilities

• Be a Brand Ambassador – enthusiastic and passionate about our quality products; educate the consumer on what WFF stands for.
• Become a product and culinary expert by giving total effort during our training classes to provide great recipes and tips on how to cook our protein.
• Provide a butcher friendly shopping experience by personalizing every step of the way.
• Assist customers during the check‑out process and deliver an experience to remember.
• Perform stocking duties such as lifting up to 50 lb, rotating products, ordering, dusting, and cleaning store.
• Oversee daily price changes and manage cash register as required.
• Process customer e‑commerce orders and oversee timely product hand out for deliveries.
• Must be able to work in an extremely cold environment – pulling racks, processing shipment, and performing monthly inventory in our walk‑in freezer.
• Perform other related duties.

Physical Demands and Work Environment

• Physically able to exert up to 50 pounds of force.
• Occasional exposure to extreme temperatures – walk‑in freezers.
• Stand/walk for up to 8‑10 hours.
• Frequent movement within the store to access various departments, areas, and products.

Benefits & Perks

• Medical, Dental & Vision Insurance.
• 401k Retirement Plan.
• Culinary Training.
• Tenure Program.
• Higher Education Programs.
• Vacation Time, Paid Holiday & Birthday PTO.
• Monthly Bonus Potential.
• WF Unlimited – Free Shipping.
• Chew On This – One giveaway product a month.
• Wild Chef – Allowance per month to shop in our store.

Qualifications

• High school degree or GED preferred, not required.
• One year of customer service experience in retail, hospitality, or restaurant is required.
• Excellent verbal communication skills, with the ability to communicate effectively with a wide range of people, by showing interest and carefully listening to their needs.
• Work with integrity as a TEAM toward a shared vision.
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization.
• Treat it like you own it – take ownership and responsibility to be successful.
• Acts with respect and values other opinions.
• Strong cognitive skills, including problem analyzing.
• Enthusiasm and passion for food and customer service preferred.
• Excellent organizational and multitasking skills.
• Show dependability and commitment.
• Fundamental math functions such as addition, subtraction, multiplication, and division.
• Ability to meet seasonal peaks, workloads, and deadlines.
• The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and weekends/holidays is required.

Due to the nature and job duties of this role, employment‑based immigration sponsorship is not available for this role.

EOE/Vets/Disability.