Retail Store Associate

Wild Fork Foods; New York (NY); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical options

401k

Culinary Training

Monthly Bonus Potential

Employee Discount

Job summary

Wild Fork Foods is hiring a Team Member in New York to deliver an outstanding customer experience while becoming a culinary expert on our proteins. The role involves assisting customers, stocking, and processing online orders in a fast-paced environment.

Ideal candidates enjoy food, possess strong communication skills, and can work varying shifts, including early mornings and weekends. Competitive hourly pay plus a monthly bonus is offered.

Qualifications

• High school degree or GED preferred not required.
• One year of customer service experience in retail, hospitality, or restaurant is required.
• Excellent verbal communication skills, with the ability to communicate effectively with a wide range of people, by showing interest and carefully listening to their needs.

Responsibilities

• Be a Brand Ambassador— educate customers on Wild Fork values and products.
• Become a product and culinary expert by sharing recipes and cooking tips.
• Provide a butcher-friendly shopping experience with personalized service.
• Assist customers at checkout and deliver a memorable experience.
• Perform stocking duties, rotate products, order, dust, and clean store.
• Oversee daily price changes and operate cash register as needed.
• Process e-commerce orders and coordinate timely product handouts for deliveries.
• Work in a cold environment; lift up to 50 lb and handle monthly inventory in the walk-in freezer.

Skills

Customer service

Communication

Teamwork

Multitasking

Time management

Urgency mindset

Ownership

Attention to detail

Education

High school diploma or GED

Job description

As a Wild Fork Team Member, your focus is to deliver a memorable experience to all of our guests. You will be trained to be a personal chef and friendly butcher to have the highest level of product knowledge to provide customers with recommendations on their favorite dish or protein. In addition, you will be responsible for ensuring proper inventory control to maximize product freshness and availability, replenish low stock items, pick and pack online orders and deliver a friendly check-out experience.

If you are someone looking for a career growth opportunity and you LOVE TO COOK & LOVE TO EAT, we would love to connect with you!

Compensation - $18 an hour plus monthly bonus based on performance

Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership

Essential Tasks and Responsibilities:

• Be a Brand Ambassador – enthusiastic and passionate about our quality products, educate the consumer on what WFF stands for
• Become a product and culinary expert by giving total effort during our training classes to provide great recipes and tips on how to cook our protein
• Provide a butcher friendly shopping experience by personalizing every step of the way
• Assist customers during the check‑out process and deliver an experience to remember
• Perform stocking duties such as lifting up to 50lb, rotating products, ordering, dusting, and cleaning store
• Oversee daily price changes and manage cash register as required
• Process customer e‑commerce orders and oversee timely product hand out for deliveries
• Must be able to work in an extremely cold environment- pulling racks, process shipment, and performing monthly inventory in our walk‑in freezer
• Performs other related duties

Physical Demands and Work Environment:

• Physically able to exert up to 50 pounds of force
• Occasional exposure to extreme temperatures – walk‑in freezers
• Stand/walk for up to 8-10 hours
• Frequent movement within the store to access various departments, areas, and products

Benefits & Perks:

• Medical, Dental and vVsion
• 401k Retirement Plan
• Culinary Training
• Tenure Program
• Higher Education Programs
• Vacation Time, Paid Holiday & Birthday PTO
• Monthly Bonus Potential
• WF Unlimited- Free Shipping
• Chew On This- One give away product a month
• Wild Chef - Allowance per month to shop in our store
• Starting Rate $18/hour

Qualifications:

• High school degree or GED preferred not required
• One year of customer service experience in retail, hospitality, or restaurant is required
• Excellent verbal communication skills, with the ability to communicate effectively with a wide range of people, by showing interest and carefully listening to their needsrequired
• Work with integrity as a TEAM toward a shared vision
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization
• Treat it like you own it –Take ownership and responsibility to be successful
• Acts with respect and values other opinions
• Strong cognitive skills, including problem analyzing
• Enthusiasm and passion for food and customer service preferred
• Excellent organizational and multitasking skills
• Show dependability and commitment
• Fundamental math functions such as addition, subtraction, multiplication, and division
• Ability to meet seasonal peaks, workloads, and deadlines
• The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings and, weekends/holidays required

EOE, including disability/vets

Due to the nature and job duties of this role, employment-based immigration sponsorship is not available for this role.