Retail Store Associate

Wild Fork Foods; Houston (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Culinary Training

Paid Holidays & Birthday PTO

Monthly Bonus Potential

Job summary

Wild Fork Foods is seeking a Retail Store Associate in Houston, Texas, who will focus on delivering exceptional customer experiences. As a team member, you will assist customers, educate them on products, and ensure inventory freshness.

Ideal candidates will have a background in customer service, strong communication skills, and the ability to work a flexible schedule. This role offers competitive compensation, with benefits including medical insurance, a retirement plan, and culinary training.

Qualifications

• One year of customer service experience in retail, hospitality, or restaurant.
• Excellent verbal communication skills with a wide range of people.
• Strong cognitive skills and problem analysis.

Responsibilities

• Be a Brand Ambassador, educating consumers.
• Provide a butcher-friendly shopping experience.
• Assist customers during the checkout process.
• Manage cash register and daily price changes.
• Work in an extremely cold environment.

Skills

Customer service experience

Verbal communication

Problem analysis

Multitasking

Integrity and teamwork

Education

High school degree or GED preferred

Job description

Position Overview

Retail Store Associate – Wild Fork Team Member focuses on delivering a memorable experience to all guests. You will be trained to be a personal chef and friendly butcher, providing customers with product knowledge, recommendations, and ensuring proper inventory control to maximize product freshness and availability.

If you are looking for a career growth opportunity and LOVE TO COOK & LOVE TO EAT, we would love to connect with you!

Compensation & Values

Compensation: $16 an hour plus monthly bonus based on performance.

Our Values: Determination, Simplicity, Availability, Humility, Sincerity, Discipline, Ownership.

Essential Tasks and Responsibilities

• Be a Brand Ambassador – enthusiastic and passionate about our quality products, and educate the consumer on what WFF stands for.
• Become a product and culinary expert by giving total effort during training classes to provide great recipes and cooking tips on our protein.
• Provide a butcher‑friendly shopping experience by personalizing every step of the way.
• Assist customers during the checkout process and deliver an experience to remember.
• Perform stocking duties such as lifting up to 50lb, rotating products, ordering, dusting, and cleaning the store.
• Oversee daily price changes and manage the cash register as required.
• Process customer e‑commerce orders and oversee timely product hand‑out for deliveries.
• Must be able to work in an extremely cold environment—pulling racks, processing shipments, and performing monthly inventory in a walk‑in freezer.
• Perform other related duties.

Physical Demands and Work Environment

• Physically able to exert up to 50pounds of force.
• Occasional exposure to extreme temperatures – walk‑in freezers.
• Stand/walk for up to 8–10hours.
• Frequent movement within the store to access various departments, areas, and products.

Benefits & Perks

• Medical, Dental & Vision Insurance.
• 401(k) Retirement Plan.
• Culinary Training.
• Tenure Program.
• Higher Education Programs.
• Vacation Time, Paid Holiday & Birthday PTO.
• Monthly Bonus Potential.
• WF Unlimited – Free Shipping.
• Chew On This – One giveaway product a month.
• Wild Chef – Allowance per month to shop in our store.

Qualifications

• High school degree or GED preferred, not required.
• One year of customer service experience in retail, hospitality, or restaurant (required).
• Excellent verbal communication skills, with the ability to communicate effectively with a wide range of people.
• Work with integrity as a team toward a shared vision.
• Be determined and deliver superior results with a sense of urgency, time management, and prioritization.
• Treat it like you own it – take ownership and responsibility for success.
• Act with respect and value other opinions.
• Strong cognitive skills, including problem analysis.
• Enthusiasm and passion for food and customer service (preferred).
• Excellent organizational and multitasking skills.
• Show dependability and commitment.
• Fundamental math functions such as addition, subtraction, multiplication, and division.
• Ability to meet seasonal peaks, workloads, and deadlines.
• The availability to work a flex schedule, working various hours and shifts, including early mornings, evenings, and weekends/holidays (required).

Employment & EEO Information

Due to the nature and job duties of this role, employment-based immigration sponsorship is not available for this role.

Equal Opportunity Employer. Veterans & Disabilities welcome.