Retail Store Associate

Summit Racing Equipment; Tallmadge (OH); On-site; USD 31,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Comprehensive medical, dental, vision insurance

Employee discounts

401(k) with company match

Health club reimbursement

Tuition reimbursement

Job summary

Summit Racing Equipment is looking for cashiers and customer service representatives in Tallmadge, Ohio, starting at $15 an hour. Ideal candidates should have previous retail or cash drawer experience and be comfortable interacting with customers. The role requires full-time availability with flexible shifts including evenings and weekends.

Benefits include paid time off, comprehensive medical, dental, vision, and Rx insurance, employee discounts, and a 401(k) with company match. Join us to build a positive workplace environment and serve our customers effectively.

Qualifications

• 2-3 years of experience in cashier or customer service roles.
• Familiarity with cash management.
• Comfortable talking with customers.

Responsibilities

• Remain friendly and courteous to all customers.
• Handle cash transactions and provide receipts.
• Assist with merchandising duties as needed.
• Process customer returns and provide assistance.

Skills

Retail experience

Customer service

Cash handling

Education

High school diploma or GED

Job description

SUMMARY

We are currently hiring cashiers and customer service representatives starting at $15 an hour. Successful applicants will have some previous retail/cash drawer experience and be comfortable talking with customers. Our store is open 7 days/week and the work shift will vary. A successful applicant must be able to work full-time and have a flexible schedule, including evenings, Fridays, and at least one weekend day (Saturday or Sunday). Benefits include paid time off, comprehensive medical, dental, vision, and Rx insurance, employee discount, 401(k) with company match, health club reimbursement, and tuition reimbursement.

RESPONSIBILITIES

Cashiers

• Remain consistently friendly and courteous to all customers.
• Compute or re-compute bill, itemized lists, and invoices showing amount due.
• Make change, accept checks and credit cards, and issue receipts to customers.
• Understand, apply, and follow cashier's standards as written.
• Record amounts received and prepare reports of transactions.
• Read and record totals shown on cash register tape and verify against cash on hand.
• Apply or process cash refunds or issue credit memorandums for returned merchandise.
• Promote Summit Speed Card and process applications.
• Balance cash drawer and complete closeout sheet each day.
• Answer incoming telephone calls.
• Assist with merchandising duties as needed.
• Perform general housekeeping as necessary.
• Promote in-store specials.
• Talk with customers in person and assist customers in returning or exchanging products.
• Contribute to a positive workplace environment.

Customer Service Representatives

• Process returns and complete paperwork for warranty returns when a return specialist is not available.
• Ensure retail location is clear of missing parts.
• Stock shelves and counters with merchandise.
• Assist in setting up advertising displays or arranging merchandise on counters to promote sales.
• Stamp, mark, or tag price on merchandise.
• Obtain merchandise requested by customer and place merchandise in a bag or box.
• Assist customers in carrying larger items to their vehicle.
• Answer customer's questions and offer assistance or direction.
• Greet customers when they enter the store and check packages and receipts when exiting the store.
• Understand, apply, and follow performance standards as written.
• Contribute to a positive workplace environment.

QUALIFICATIONS

High school diploma or general education degree (GED); two to three years’ recent experience as a cashier or in customer service or equivalent cash management experience. With our accelerated Retail career progression program, this position is a great starting point for anyone interested in serving our customers.

BENEFITS

• Paid weekly and paid time off (PTO)
• Comprehensive medical, dental, vision, and Rx insurance
• Profit sharing
• 401(k) with company match
• Health club reimbursement
• Tuition reimbursement
• Flexible spending account
• Health savings account
• Voluntary optional insurance policies available
• Life insurance policy (company paid)
• Short-term disability (company paid)
• Employee discounts
• Paid holidays
• Jury duty pay
• Paid bereavement leave
• Employee assistance program

EEO STATEMENT

Summit Racing Equipment and its entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

ACCESSIBILITY

If you are an individual with a disability and need assistance interacting with our career site, please contact us by calling [phone] option 2 for Human Resources.