Retail Customer Service (Full-time)

Summit Racing Equipment; McDonough (GA); On-site; USD 19,286 - 22,041; Part time

Benefits offered by this job

Employee discount

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k) with match

Tuition reimbursement

Flexible spending account

Life insurance

Short-term disability

Job summary

Summit Racing Equipment seeks a customer-oriented team member to assist customers with purchases, returns, and product questions. You will process returns, manage inventory, stock displays, and help maintain an organized, sales-ready store.

The role requires strong customer service, the ability to work in a fast-paced environment, and comfort with POS systems and handheld devices. A flexible schedule includes mornings, evenings, weekends, and holidays.

Qualifications

• Must be at least 18 years old.
• Strong customer service and communication skills.
• Ability to work in a fast-paced retail environment while providing a positive customer experience.
• Comfortable using point-of-sale systems, computers, and handheld technology.

Responsibilities

• Assist customers with purchases, returns, exchanges and product questions.
• Process returns, warranty paperwork, and maintain inventory.
• Stock merchandise and maintain organized, sales-ready displays.
• Support merchandising by pricing and presenting products.
• Assist customers with carry-outs and provide a positive checkout experience.
• Maintain a clean, safe retail environment and meet performance standards.

Skills

Customer service

Communication

POS systems

Lifting up to 70 lbs

Teamwork

Tools

Point-of-sale systems

Computers

Handheld devices

Job description

At Summit Racing Equipment, our people are the driving force behind the exceptional service our customers have come to expect. Every day, our team members work together to deliver the right parts, at a great value, with the speed and service that make us The World’s Speed Shop.

Essential Duties and Responsibilities

• Deliver outstanding customer service by assisting customers with purchases, returns, exchanges, and product questions.
• Process customer returns, warranty paperwork, and maintain accurate merchandise inventory.
• Stock merchandise, replenish displays, and help maintain an organized, sales‑ready store.
• Support merchandising efforts by setting displays and ensuring products are properly priced and presented.
• Retrieve merchandise, assist customers with carry‑outs, and provide a positive checkout and exit experience.
• Maintain a clean, safe, and welcoming retail environment while meeting established performance standards.
• Perform other duties and support operational needs as assigned.

Requirements

• Must be at least 18 years old.
• Strong customer service and communication skills.
• Ability to work in a fast‑paced retail environment while providing a positive customer experience.
• Comfortable using point‑of‑sale systems, computers, and handheld technology.
• Ability to lift up to 70 lbs. and assist customers with larger purchases.
• Ability to stand, walk, bend, and reach throughout the shift.
• Ability to work both independently and as part of a team.

Success in This Role

Success in this role means delivering exceptional customer service, producing accurate, quality work, maintaining dependable attendance, and working as part of a team to create a positive shopping experience for every customer.

Pay Rate: $14.50

Schedule: Flexible availability to work scheduled shifts based on business needs, including mornings, evenings, weekends, and holidays.

Disability Assistance – If you are an individual with a disability and need assistance interacting with our career site, please contact us by calling [phone] option 2 for Human Resources.

Benefits

• Generous employee discount
• Paid Time Off starting after 30 days
• Comprehensive Medical, Dental, Vision, and Rx Insurance
• Profit Sharing
• 401(k) with company match
• Health Club reimbursement
• Tuition Reimbursement
• Flexible Spending Account
• Health Savings Account
• Voluntary Optional Insurance Policies Available
• Life Insurance (company paid)
• Short Term Disability (company paid)
• Employee Discounts
• Paid Holidays
• Jury Duty Pay
• Bereavement Leave
• Employee Assistance Program

Summit Racing Equipment and its entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.