Retail Team Leader

Summit Racing Equipment; Tallmadge (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Comprehensive Medical, Dental, and Vision Insurance

401(k) with company match

Employee Discounts

Tuition reimbursement

Job summary

Summit Racing Equipment is hiring a Retail Team Leader for our Tallmadge store. This role requires prior retail and cash drawer experience, along with excellent customer service skills. Candidates must be flexible, available for full-time shifts, and willing to work weekends.

You will greet customers, assist with their needs, and support management in store operations. We offer comprehensive benefits including paid time off, medical insurance, and a generous employee discount.

Qualifications

• Previous Retail/cash drawer experience.
• Comfortable talking with customers.
• Must be able to work full-time.
• Flexible schedule, including evenings, Fridays, and at least 1 weekend day.

Responsibilities

• Greets customers and assists with merchandise.
• Provides technical advice to customers.
• Maintains proper traffic flow of customers.
• Assists the Retail Supervisors and Manager with store operations.
• Trains workers on store policies and procedures.

Skills

Retail experience

Customer service

Cash handling

Job description

Summary

We are currently hiring a Retail Team Leader. Previous experience taken into consideration, and advancement is available. Successful applicants will have some previous Retail/cash drawer experience and be comfortable talking with customers. Our store is open 7 days/week and the work shift will vary. Candidates must be able to work full-time and have a flexible schedule, including evenings, Fridays, and at least 1 weekend day: Saturday or Sunday.

Responsibilities

• Greets customers on sales floor and assist customers with merchandise desired.
• Provides technical advice whenever possible.
• Displays merchandise, suggests selections that meet customer's needs, and emphasizes selling points of article such as quality and utility.
• Maintains proper traffic flow of customers in the store.
• Assists the Retail Supervisors and Manager with store operations.
• Assigns duties to workers to maintain optimum productivity, and schedules break periods, work hours, and vacations.
• Trains workers on store policies, department procedures, and job duties.
• Recommends additions to or deletions of merchandise to be sold in department.
• Assists sales workers in completing difficult sales.
• Sells merchandise.
• Assists with planning department layout, or merchandise, or advertising display.
• Assists with store restocking.
• Performs interviews with applicants.
• Writes and presents employee evaluations, counselings, annual reviews, etc.
• Assists with customer complaints and difficult returns as needed.
• Interacts and communicates with other department team leaders and supervisors, and attends department meetings as scheduled.
• Responsible for assisting and working all areas of the Retail store as needed.
• Responsible for all activity in the safe including charge orders, drops, bank deposits, etc.
• Responsible for performing cashier audits daily.
• Responsible for safety and security of Retail store.
• Responsible for filling out all necessary paperwork and documents related to operation of the Retail store.
• Process customer drop ships.

Requirements

• Previous Retail/cash drawer experience.
• Comfortable talking with customers.
• Must be able to work full-time.
• Flexible schedule, including evenings, Fridays, and at least 1 weekend day (Saturday or Sunday).

Benefits

• Paid time off
• Comprehensive Medical, Dental, Vision, and Rx Insurance
• Generous Employee Discount
• 401(k) with company match
• Health Club reimbursement
• Tuition reimbursement
• Profit Sharing
• Flexible Spending Account
• Health Savings Account
• Voluntary Optional Insurance Policies Available
• Life Insurance Policy—Company Paid
• Short Term Disability—Company Paid
• Paid Holidays
• Jury Duty Pay
• Bereavement Leave
• Employee Assistance Program

Team Member Experience

We work together to take care of our customers, our communities, and each other. When you join the team, you’ll enjoy a positive, productive atmosphere where people truly believe in what they are doing. If you’re passionate about providing the best experience possible to our customers and to your fellow team members, you’re in the right place.

If you are an individual with a disability and need assistance interacting with our career site, please contact us by calling [phone] option 2 for Human Resources.

Summit Racing Equipment and its entities provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.