Retail Store Associate

Heyrowan; San Jose (CA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

401k and Roth IRA Plans

Employee discounts

Job summary

Rowan is seeking a part-time Sales Associate for our Santana Row location in San Jose, CA. You will greet clients, educate them on piercing services and jewelry, and support their shopping experience with a friendly, energetic approach.

The role emphasizes independence, reliability, and a passion for earrings and ear piercing. Weekend availability is required, and compensation includes $18–$20 per hour plus commission, with 401k and Roth IRA plans and employee discounts.

Qualifications

• Retail or sales experience is required or preferred.
• Experience with jewelry, ear piercing, or service/hospitality a plus.
• Ability to work independently and take ownership.
• Willing to work a flexible schedule, including weekends.

Responsibilities

• Greet ear-piercing clients and jewelry shoppers in-store.
• Educate customers about Rowan piercing services and products.
• Support clients' needs and ensure a seamless experience.
• Improve store efficiency and processes for smooth operations.
• Restock jewelry and piercing materials; maintain cleanliness.
• Conduct bi-weekly inventory counts and investigate discrepancies.
• Handle technology and store software systems.
• Embody Rowan's culture to create a celebratory atmosphere.

Skills

Retail experience

Sales experience

Independent work

Flexible schedule

Positive energy

Interest in jewelry

Customer service

Job description

About our Sales Associates

As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location Santana Row in San Jose, CA. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.

In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio.

This is a part-time role.

Must be available WEEKENDS!!

• Greet ear-piercing clients and shoppers
• Offer and provide education about Rowan piercing services and jewelry
• Support needs of ear piercing clients and shoppers
• Improve store efficiency and processes to ensure seamless client experience
• Restock jewelry and ear piercing materials
• Maintain cleanliness and sterility of the studio
• Perform bi-weekly inventory counts and investigate discrepancies
• Manage technology and software systems
• Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio
• Retail experience or sales experience
• Experience with jewelry, ear piercing, or a service or hospitality business a plus
• Ability to work independently, ownership-minded
• Positive and high-energy, resourceful with an entrepreneurial spirit
• Passionate about earrings and ear piercing
• Interest in working at an early-stage, high-growth company
• Willing to work a flexible schedule
• Compensation: $18-20 per hour + commission!
• 401k and Roth IRA Plans
• Employee discounts on our amazing products!