Retail Store Associate

Rowan; Walnut Creek (CA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Commission

401k plan

Roth IRA

Employee discounts

Job summary

Rowan is seeking a friendly Retail Store Associate at Broadway Plaza in Walnut Creek, CA to greet ear-piercing clients and jewelry shoppers and provide education on piercing services.

This part-time position requires weekend availability, a proactive, sales-minded attitude, strong organization, and the ability to maintain a clean, safe studio. Benefits include 401k, Roth IRA, and employee discounts, with compensation of $18–$20 per hour plus commission.

Qualifications

• Retail or sales experience required.
• Experience with jewelry, ear piercing or hospitality a plus.
• Ability to work independently with an ownership mindset.
• Positive, high-energy, resourceful, entrepreneurial spirit.
• Passionate about earrings and ear piercing.
• Willing to work a flexible schedule.
• Willing to work weekends.

Responsibilities

• Greet ear-piercing clients and shoppers.
• Educate about Rowan piercing services and jewelry.
• Support needs of ear piercing clients and shoppers.
• Improve store efficiency and ensure seamless client experience.
• Restock jewelry and piercing materials.
• Maintain cleanliness and sterility of the studio.
• Bi-weekly inventory counts and investigate discrepancies.
• Manage technology and software systems.
• Create a celebratory atmosphere aligned with Rowan values.

Skills

Retail experience

Sales experience

Customer service

Job description

About Our Sales Associates

As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location

About Our Sales Associates

As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location Broadway Plaza in Walnut Creek, CA. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.

In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio.

This is a part-time role.

**Must be available WEEKENDS!!**

What you'll be doing as a Retail Store Associate:

• Greet ear-piercing clients and shoppers
• Offer and provide education about Rowan piercing services and jewelry
• Support needs of ear piercing clients and shoppers
• Improve store efficiency and processes to ensure seamless client experience
• Restock jewelry and ear piercing materials
• Maintain cleanliness and sterility of the studio
• Perform bi-weekly inventory counts and investigate discrepancies
• Manage technology and software systems
• Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio
  

Experience we're looking for:

• Retail experience or sales experience
• Experience with jewelry, ear piercing, or a service or hospitality business a plus
• Ability to work independently, ownership-minded
• Positive and high-energy, resourceful with an entrepreneurial spirit
• Passionate about earrings and ear piercing
• Interest in working at an early-stage, high-growth company
• Willing to work a flexible schedule

Part-Time Benefits & Perks

• Compensation: $18-20 per hour + commission!
• 401k and Roth IRA Plans
• Employee discounts on our amazing products!

$18 - $20 an hour

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.