Retail Store Associate

Heyrowan; Palo Alto (CA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

401k and Roth IRA Plans

Employee discounts

Job summary

Rowan in Palo Alto's Town & Country Village is seeking a Part-time Sales Associate to greet ear-piercing clients and jewelry shoppers. You will be friendly, organized, and sales-minded, helping create a safe and celebratory experience.

This role emphasizes customer service, daily studio operations, weekend availability, and growth with a high-growth company. Compensation is $18-20 per hour plus commission, with 401k and Roth IRA plans and employee discounts.

Qualifications

• Retail or sales experience preferred.
• Interest in jewelry or ear piercing a plus.
• Must be available on weekends and have a flexible schedule.

Responsibilities

• Greet ear-piercing clients and shoppers.
• Offer and provide education about Rowan piercing services and jewelry.
• Support needs of ear piercing clients and shoppers.
• Improve store efficiency and processes to ensure seamless client experience.
• Restock jewelry and ear piercing materials.
• Maintain cleanliness and sterility of the studio.
• Perform bi-weekly inventory counts and investigate discrepancies.
• Manage technology and software systems.
• Embody Rowan's culture and create a celebratory atmosphere in the studio.

Skills

Retail sales

Customer service

Independent worker

Entrepreneurial spirit

Jewelry interest

Job description

About our Sales Associates

As a Sales Associate, you will be the face of Rowan for ear piercing clients and jewelry shoppers who visit our retail location Town & Country Village in Palo Alto, CA. You are friendly, organized, and sales-minded, and our clients remember you for the way you made them feel safe and celebrated during their ear-piercing experience.

In addition to your client-facing strengths, you are a highly accountable and resourceful person, and the Rowan team trusts you to manage the day-to-day operations of the piercing studio.

This is a part-time role.

Must be available WEEKENDS!!

• Greet ear-piercing clients and shoppers


• Offer and provide education about Rowan piercing services and jewelry


• Support needs of ear piercing clients and shoppers


• Improve store efficiency and processes to ensure seamless client experience


• Restock jewelry and ear piercing materials


• Maintain cleanliness and sterility of the studio


• Perform bi-weekly inventory counts and investigate discrepancies


• Manage technology and software systems


• Embody Rowan's culture and values, and work to always create a celebratory atmosphere in the piercing studio


• Retail experience or sales experience


• Experience with jewelry, ear piercing, or a service or hospitality business a plus


• Ability to work independently, ownership-minded


• Positive and high-energy, resourceful with an entrepreneurial spirit


• Passionate about earrings and ear piercing


• Interest in working at an early-stage, high-growth company


• Willing to work a flexible schedule


• Compensation: $18-20 per hour + commission!


• 401k and Roth IRA Plans


• Employee discounts on our amazing products!