Retail Store Associate

IKEA USA; Madison (WI); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Co-worker discount

Retirement plans

Dental and vision plans

24/7 telehealth visits

Safety shoe reimbursement

Job summary

IKEA USA is seeking a Retail Store Associate to float between departments and help ensure a positive shopping experience. You will assist customers, keep areas clean and stocked, and process sales transactions across the store.

Role involves learning product features, supporting food service items, merchandising, and participating in inventory flows. Full-time or part-time availability may apply with competitive benefits.

Qualifications

• 1 year of retail experience, preferably in home furnishings.
• Experience selling by understanding customer needs.

Responsibilities

• Assist customers and advise on best solutions for their homes.
• Maintain clean, stocked areas and price accuracy.
• Share product knowledge to help customers make informed choices.
• Build furniture and set up displays as needed.
• Prepare and serve IKEA Food items following safety guidelines.
• Receive and verify inbound goods and manage inventory.
• Move products to selling floors and process sales transactions.
• Provide customers with smooth returns and exchanges.

Skills

Retail experience

Customer service

Job description

Why we will love you

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

What you'll be doing day to day

As a Retail Store Associate, floating between various departments, contributing to a successful shopping experience, you will:

• Actively approach customers requiring additional help, identify their needs and advise them on the best solutions for their homes.
• Keep area of responsibility clean, tidy, priced and fully stocked. Ensures that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience.
• Convey passion about IKEA products and actively learn about their features and benefits, sharing this knowledge with customers to help them make informed choices, resulting in a better overall shopping experience.
• Build furniture as needed for In Shape As New, introduction of new products, commercial calendar implementation and remodels.
• Prepare, produce, and maintain IKEA Food menu items; serve all IKEA Food menu items; follow procedures and guidelines for safe food handling, cleanliness and sanitation, and workplace safety.
• Receive inbound goods and ensure inventory accuracy at the point of receiving.
• Flow product to final selling location.
• Process sales transactions accurately and efficiently.
• Provide customers with a simple and efficient Full Serve Hand Out experience.
• Provide the customer with a simple and smooth returns and exchange experience.

Together as a Team

Where others see home furnishing products, we see smart solutions to create a better everyday life. With a great deal of passion, imagination and brainstorming we turn colours, textiles and furniture into inspiring environments that excite, engage and convince IKEA visitors that they can do it too!

Qualifications

• 1 year of retail experience, preferably in the home furnishing sector.
• Experience in actively selling through understanding customers and their needs.

ANTICIPATED START DATE- Early October

Full-time associates, requires full open availability

Part-time associates, requires full weekend availability

Seasonal Full-time associates, requires full open availability for 90-180 days.

The pay range for this role is $18.50 - $26.14 based on IKEA equivalent years of experience

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

• Generous paid time off, holiday and sick time
• WiselyPay – get earned wages up to two days early
• Paid parental leave (up to 16 weeks)
• KinderCare tuition discount
• Retirement and bonus plans
• Co-worker discount, meal deal, and referral bonus
• Pet insurance program
• Education assistance and learning programs
• Safety shoe reimbursement
• 24/7 telehealth visits
• Dental and vision plans
• Medical and Rx plans (must work min. 20 hrs/wk)
• A fun and inclusive work environment

Thank you for your interest in applying for this role. The successful candidate may be required to complete a background check and a drug test as a condition of employment for this role