Retail Store Assistant Manager - Customer Experience & Ops

Dollar Tree Stores; Jacksonville (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Dollar Tree in Jacksonville, FL is seeking an Assistant Store Manager to help run daily operations, support customer service, and develop the store team. You will assist with opening and closing procedures, organize merchandise, and ensure store standards.

Ideal candidates have a high school diploma, prior retail leadership, strong communication, and the ability to lift up to 55 lbs. This full-time role offers growth opportunities and the chance to contribute to a high-energy store environment.

Qualifications

• High school diploma or equivalent required or preferred.
• Store management experience in retail, grocery, or drug store environment preferred.
• Must be able to lift up to 55 lbs. and perform physical tasks (walking, standing, kneeling, climbing).
• Strong communication, interpersonal, and written skills required.
• Ability to work in a high-energy, team environment required.
• Exceptional customer service, organizational, and communication skills required.
• Strong problem solving and decision-making skills required.

Responsibilities

• Assist with store functions and day-to-day store activities.
• Help customers in a positive, approachable manner and address questions or concerns.
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor.
• Perform opening and closing procedures as needed.
• Process corporate directives related to store activities.
• Maintain promotional effectiveness of fixtures and displays.
• Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention.
• Maintain well-stocked sales floor and organized stockroom to company standards.
• Protect and secure all company assets, including store cash.
• Adhere to policies and ensure associates follow procedures.
• Help Store Manager supervise, train, and develop Store Associates.
• Maintain a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store including bathrooms and floors.

Skills

Communication skills

Team player

Customer service

Organizational skills

Education

High school diploma or equivalent

Job description

Dollar Tree in Jacksonville, FL is seeking an Assistant Store Manager to help run daily operations, support customer service, and develop the store team. You will assist with opening and closing procedures, organize merchandise, and ensure store standards.

Ideal candidates have a high school diploma, prior retail leadership, strong communication, and the ability to lift up to 55 lbs. This full-time role offers growth opportunities and the chance to contribute to a high-energy store environment.