Retail Stock & Merchandising Specialist

Mattel; New York (NY); On-site; USD 20,000 - 29,000; Full time

Job summary

Mattel's American Girl brand is seeking a Merchandise Handler at the AG NY Retail Flagship in New York. This role reports to the Operations Manager and supports daily operations by stocking merchandise on the sales floor, unloading trucks, and assisting with inventory management.

You will help maintain stockroom and floor stock, process incoming shipments, and support the retail team to ensure a safe, inviting shopping environment for customers, including children.

Qualifications

• 6 months to 1 year of experience in retail or service industry, either in material handling, shipping, receiving, retail, or warehouse stock handling.
• Ability to lift up to 30 lbs.
• Must be friendly, approachable, and willing to offer assistance to a guest in a respectful manner, especially children.
• Must be available to work open and close shifts, weekends, and holidays.

Responsibilities

• Process incoming stock shipments in a safe and orderly fashion. Maintain stockroom standards for merchandise placement, cleanliness, and safety.
• Pack up and load trailer with returning merchandise (returns, rework, and doll hospital).
• Maintain stock on the retail sales floor, including special requests from retail partners.
• Monitor stock levels on an on-going basis and fill in as necessary adhering to visual standards.
• Assist in the general execution of the retail business, including floor moves, equipment maintenance, and working with other store personnel to provide a safe environment for both customers and employees. Perform special projects as requested.
• Demonstrates flexibility in prioritizing tasks to meet the needs of the business.

Skills

Stock handling

Retail experience

Guest assistance

Job description

Mattel's American Girl brand is seeking a Merchandise Handler at the AG NY Retail Flagship in New York. This role reports to the Operations Manager and supports daily operations by stocking merchandise on the sales floor, unloading trucks, and assisting with inventory management.

You will help maintain stockroom and floor stock, process incoming shipments, and support the retail team to ensure a safe, inviting shopping environment for customers, including children.