Retail Stock & Merchandising Specialist

Mattel, Inc.; Chicago (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

The Merchandise Handler position at the American Girl Chicago Retail Flagship supports daily operations by stocking merchandise on the sales floor, unloading trucks, and maintaining inventory accuracy. This role reports to the Operations Manager and requires a proactive, customer-focused approach.

Qualifications include 6 months to 1 year in retail or service, the ability to lift up to 30 lbs, availability for open/close shifts, weekends and holidays, and a growth mindset geared toward

Qualifications

• 6 months to 1 year of experience in retail or service industry, either in material handling, shipping, receiving, retail, or warehouse stock handling, preferred.
• Ability to lift up to 30 lbs.
• Must be friendly, approachable, and willing to offer assistance to a guest in a respectful manner, especially children.
• Must be available to work open and close shifts, weekends, and holidays.
• Demonstrated a growth mindset by staying curious and continuously learning, embracing challenges, and improving themselves.

Responsibilities

• Process incoming stock shipments in a safe and orderly fashion. Maintain stockroom standards for merchandise placement, cleanliness, and safety.
• Pack up and load trailer with returning merchandise (returns, rework, and doll hospital).
• Maintain stock on the retail sales floor, including special requests from retail partners.
• Monitor stock levels on an on-going basis and fill in as necessary adhering to visual standards.
• Assist in the general execution of the retail business, including floor moves, equipment maintenance, and working with other store personnel to provide a safe environment for both customers and employees. Perform special projects as requested.
• Demonstrates flexibility in prioritizing tasks to meet the needs of the business.

Job description

The Merchandise Handler position at the American Girl Chicago Retail Flagship supports daily operations by stocking merchandise on the sales floor, unloading trucks, and maintaining inventory accuracy. This role reports to the Operations Manager and requires a proactive, customer-focused approach.

Qualifications include 6 months to 1 year in retail or service, the ability to lift up to 30 lbs, availability for open/close shifts, weekends and holidays, and a growth mindset geared toward