Retail Stock & Customer Service Associate (Flexible Schedule)

Five Below; Peabody (MA); On-site; USD 18,000 - 22,000; Part time

Job summary

Five Below is seeking team members to greet customers promptly, assess needs with product knowledge, and promote store events to drive sales. You will resolve concerns with courteous, professional service and relay feedback to management. A supportive team environment helps us reach company goals and deliver a wow experience.

Responsibilities include operating cash registers, assisting customers, and adapting to day/evening/weekend shifts while staying informed on merchandise and promotions.

Qualifications

• At least 16 years old.
• Flexible schedule availability.
• Comfortable with technology and devices.
• Good communicator with customers.
• Able to handle interactions courteously and professionally.
• Learn procedural knowledge on the job.

Responsibilities

• Greet and assist customers promptly.
• Understand and meet customer needs with product knowledge.
• Promote store events and promotions to enhance shopping experience.
• Resolve customer concerns and offer alternatives to turns returns into exchanges.
• Communicate needs to management about restocking, service requirements and customer feedback.
• Support team and company goals to contribute to a positive work environment.

Skills

Customer service

Communication

Flex schedule

Tech literacy

Problem solving

Job description

Five Below is seeking team members to greet customers promptly, assess needs with product knowledge, and promote store events to drive sales. You will resolve concerns with courteous, professional service and relay feedback to management. A supportive team environment helps us reach company goals and deliver a wow experience.

Responsibilities include operating cash registers, assisting customers, and adapting to day/evening/weekend shifts while staying informed on merchandise and promotions.