Retail Sales & Service Pro | Flexible Hours

Five Below Inc; Texas; On-site; USD 12,000 - 18,000; Full time

Benefits offered by this job

Health coverage

Financial wellness

Personal wellness

Job summary

Five Below is seeking friendly and energetic store associates to greet customers, assist with product knowledge, and help shoppers find great value. You will promote in-store events, handle returns to exchanges when possible, and support restocking and merchandising with the team.

Position is hourly with a flexible schedule, including day, evening, weekends, and possibly overnight shifts. Candidates must be at least 16, comfortable with technology, and able to communicate clearly with customers

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with technology (computers, cash registers, handheld devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and issues courteously and professionally.
• Ability to learn procedural knowledge via on-the-job training.

Responsibilities

• Greet and assist customers promptly, handling multiple customers efficiently.
• Understand and meet customer needs with product knowledge and recommendations.
• Promote store events and promotions to enhance shopping experience and drive sales.
• Resolve customer concerns, offering alternatives and aiming to turn returns into exchanges when possible.
• Communicate needs to management regarding merchandise restocking and customer feedback.
• Support team and company goals by contributing to a positive work environment.

Skills

Customer communication

Job description

Five Below is seeking friendly and energetic store associates to greet customers, assist with product knowledge, and help shoppers find great value. You will promote in-store events, handle returns to exchanges when possible, and support restocking and merchandising with the team.

Position is hourly with a flexible schedule, including day, evening, weekends, and possibly overnight shifts. Candidates must be at least 16, comfortable with technology, and able to communicate clearly with customers