Retail Stock & Customer Experience Specialist

H-E-B; Humble (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Joe V’s Smart Shop, a division of H-E-B, is seeking a Store Replenisher to maintain clean, stocked aisles and support daily operations across multiple departments in the Greater Houston area.

You will perform stocking, sanitation, and customer service tasks, loading and unloading, and ensure product freshness while adhering to safety and sanitation SOPs. This role emphasizes reliability, teamwork, and attention to detail in a fast-paced retail environment.

Qualifications

• Customer service skills
• Communication skills
• Ability to use material handling equipment
• Ability to work in a fast-paced environment
• Ability to stay attentive to customers' needs
• Maintain productivity standards
• Manage multiple priorities

Responsibilities

• Stocking and sanitation across multiple departments; replenish and organize shelves
• Inspect shipments for freshness and damage; report issues
• Assist with loading/unloading heavy items and moving stock as needed
• Keep carts collected from parking lot and maintain clean sales floor
• Provide friendly customer service and answer product questions
• Follow safety and sanitation SOPs and shrink control measures

Skills

Customer service

Communication

Material handling equipment

Fast-paced environment

Multi-tasking

Dependability

Attention to detail

Education

Completion of required job skills and compliance-related training

Tools

JVSS Scanner

Job description

Joe V’s Smart Shop, a division of H-E-B, is seeking a Store Replenisher to maintain clean, stocked aisles and support daily operations across multiple departments in the Greater Houston area.

You will perform stocking, sanitation, and customer service tasks, loading and unloading, and ensure product freshness while adhering to safety and sanitation SOPs. This role emphasizes reliability, teamwork, and attention to detail in a fast-paced retail environment.