Retail Stock & Customer Associate | Flexible Scheduling

fivebelow; Peabody (MA); On-site; USD 32,000 - 40,000; Part time

Benefits offered by this job

Benefits program

Job summary

Five Below in Peabody, MA is seeking hands-on, customer-focused team members for hourly roles. You will greet shoppers, answer questions, and guide them to merchandise while promoting events and promotions.

This role emphasizes friendliness, problem solving, and collaboration with the store team to meet daily objectives. Position starts at $15.00/hour with a flexible schedule, serving an active retail environment.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as computers, cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Tech-savvy

Flexibility

Job description

Five Below in Peabody, MA is seeking hands-on, customer-focused team members for hourly roles. You will greet shoppers, answer questions, and guide them to merchandise while promoting events and promotions.

This role emphasizes friendliness, problem solving, and collaboration with the store team to meet daily objectives. Position starts at $15.00/hour with a flexible schedule, serving an active retail environment.