Retail Stock Associate - Full Time (Horseshoe LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 21,000 - 26,000; Full time

Job summary

Caesars Entertainment in Las Vegas is seeking a Retail Stock Associate to lift up to 50 lbs, move merchandise from delivery areas to stores and stockrooms, and maintain inventory with strong attention to detail. The role requires standing for most of the day and reliable teamwork in a fast-paced environment.

Prior stockroom or warehouse experience is preferred. Candidates must be at least 21, with 1 year of customer service and 1 year of retail stock experience, and be able to operate or learn

Qualifications

• Must be 21 years of age or older.
• 1 year customer service experience required.
• 1 year Retail Stock experience required.
• Ability to work with minimal supervision and perform basic math.

Responsibilities

• Stock management: receive shipments, unpack, and store merchandise.
• Transport stock to stores and stockrooms; maintain inventory accuracy.
• Provide excellent customer service to guests and team members.
• Adhere to uniform standards and attendance policies; clock in/out as scheduled.
• Operate or learn to operate an electric cart and forklift as needed.
• Communicate daily activities to supervisors and teammates.

Skills

Customer service

Teamwork

Communication

Physical stamina

Tools

Forklift operation

Electric cart operation

Job description

Retail Stock Associate - Full Time (Horseshoe LV)

Las Vegas, NV, United States (On-site)

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Retail Stock Associate must be able to lift 50 lbs., transport merchandise from delivery area to stores and stockroom locations, as well as maintain stock volume, neatness and cleanliness and controlling inventory. Also work standing for 90% of the day. Ability to drive, or learn to drive, electric cart and use of forklift. Ability to take direction, prioritize duties, produce and maintain written records. Strong interpersonal and communication skills and ability to give excellent customer service. Previous stockroom or warehouse experience preferred.

How You Will Create the Extraordinary

• Ensure uniform standards are adhered to. Always wear a uniform that is clean and neatly pressed. Name tag should be worn at all times.
• Customer Service: both internal and external customers
• Maintain customer service levels in accordance with Total Service standards
• Embrace the “Spotlight on Service” behaviors
• Acknowledge and greet guests with a smile
• Be knowledgeable about the Total Rewards program and the benefits it offers the guest
• Be courteous and create a warm, friendly atmosphere for the guest
• Be knowledgeable of the hotel property and the amenities it has to offer
• Communicate all daily activities to the next shift on duty
• Respond to pages in a timely manner
• Partner with fellow associates to create a strong team
• Communicate daily activities to the Supervisor on Duty
• Adhere to company guidelines on attendance and tardiness. Clock in and out as directed based on the schedule
• Stock Management
• Receive the shipments in a timely manner
• Receive, unpack, and put away or transfer the daily deliveries of merchandise
• Receive in DDS shipments and notify Supervisor on Duty if there are discrepancies
• Receive orders of Pepsi, liquor, wine and beer
• Receive requisitions from the loading dock
• Follow delivery schedule set forth by the Retail Manager
• Transport merchandise from the receiving dock to the store locations
• High volume retail stores require additional physical labor to stock coolers and transport stock from remote storage locations
• Ensure that all the necessary supplies are delivered to the stores (bags, tissue, bubble wrap, etc.)
• Complete stock counts as requested
• Maintain and manage stock areas
• Inform the Supervisor on Duty if there are overstock items or out of stocks
• Complete on hand logs where applicable for the stock room areas
• Monitor alcohol and beer inventory and assist with ordering where applicable
• Assist in completing store to store transfers
• Participate in stock room cleanliness by dusting and keeping all areas neat and uncluttered
• Inform Supervisor on Duty if there are any maintenance concerns (lights, etc.)
• Collect and dispose of trash where applicable
• Attend mandatory meetings and training sessions
• Complete job assignments as directed by the Supervisor on Duty
• Assist with associate sales, inventories and special events as requested

What You Will Need

• MUST BE 21 YEARS OF AGE OR OLDER
• 1 year customer service experience required.
• 1 year Retail Stock experience required.
• The ability to work with minimal supervision.
• Knowledge of basic math.

ADDITIONAL REQUIRMENTS

• Fast paced, high volume environment involving constant interaction with staff and public.
• Shifts may vary based on business needs.
• Must be able to handle intoxicated guests in a professional manner.
• Must be able to tolerate secondary tobacco smoke.

About Us

For over 30 years we’ve set the standard now you can too. As a team member of Horseshoe, you will embody the spirit of Las Vegas with classic style, timeless glamour and high rolling excitement. This classic yet contemporary property is where you will entertain our guests as they enjoy 2,814 rooms, 244 suites, 6 restaurants and 1,250 slot and video poker machines. Horseshoe is the place for the smart and sophisticated to start their career.

TOGETHER WE WIN We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships. DISCLAIMER These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices. EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.