Retail Sales Associate - Part Time (Caesars Palace LV)

Caesars Entertainment; Las Vegas (NV); On-site; USD 36,000 - 42,000; Full time

Job summary

Caesars Entertainment operates Caesars Palace in Las Vegas, and is seeking a Retail Sales Associate to deliver outstanding guest service, process purchases, and maintain storefront appearance. You will handle deliveries, ensure displays are tidy, and support a fast-paced, friendly sales environment.

The role requires on-site work in Las Vegas, NV, 21+ with reliable, upbeat energy and a dedication to superior guest experiences.

Qualifications

• High School Diploma required; College degree preferred.
• Ability to obtain Alcohol Awareness Certification and Health Card where applicable.
• Six months of cash handling experience.
• Strong English communication, both verbal and written.

Responsibilities

• Maintain customer service levels in accordance with Family Style Service standards.
• Acknowledge and greet guests with a smile.
• Be knowledgeable about the Caesars Rewards program and its benefits.
• Be courteous and create a warm, friendly atmosphere for guests.
• Assist guests in finding products and upsell merchandise.
• Manage all payment transactions at the register.
• Stock, unpack, and display merchandise according to planograms.

Skills

Customer service

Cash handling

English proficiency

Communication

Education

High School Diploma

College degree

Job description

Las Vegas, NV, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Retail Sales Associate provides excellent customer service and actively promotes the selling of merchandise, operates a cash register, and handles all payment transactions for purchase. The Retail Associate receives, unpacks, folds, and puts away the daily deliveries of merchandise. He or she employs selling techniques required for the position. The Retail Sales Associate ensures that the selling areas are neat and clean and complies with visual standards. All retail employees should be outgoing, upbeat, energetic, and reliable. MUST BE 21 YEARS OF AGE OR OLDER.

How You Will Create the Extraordinary

Appearance

Ensure uniform standards are adhered to. Always wear a uniform that is clean and neatly pressed. Blouses and shirts should be buttoned to the top and name tag should be worn at all times.

Customer Service: both internal and external customers

• Maintain customer service levels in accordance with Family Style Service standards
• Acknowledge and greet guests with a smile
• Be knowledgeable about the Caesars Rewards program and the benefits it offers the guest
• Be courteous and create a warm, friendly atmosphere for the guest
• Be knowledgeable of the hotel property and the amenities it has to offer
• Assist guest in finding the product requested even if it means calling other stores

Teamwork

• Communicate all daily activities to the next shift on duty
• Partner with fellow Team Members to create a strong team
• Communicate daily activities to the Supervisor on Duty
• Adhere to company guidelines on attendance and tardiness. Clock in and out as directed based on the schedule
• Promote the selling of merchandise and be able to up sell merchandise
• Develop an exceptional understanding of the product assortment in all the retail stores to help facilitate the customer decision making process
• Be knowledgeable about the products sold in the stores and alert the Manager to customer product needs so he or she may alert the buyers

Register Operations

• Be knowledgeable on register operations
• Manage all payment transactions for customer purchases
• Ensure all the necessary supplies are in place for completion of the next shift (register tape, bags, tissue, bubble wrap, scotch tape, etc.)
• Comply with all cash management policies and procedures
• Report cash register malfunctions to the Supervisor on Duty
• Ensure money is not left unattended at any time

Stock Management

• Receive, unpack, fold, and put away the daily deliveries of merchandise
• High volume retail stores require additional physical labor to stock coolers and transport stock from remote storage locations
• Complete stock counts as requested
• Receive the shipments in a timely manner
• Merchandise in accordance with the planograms and notify supervisor of any discrepancies
• List items needed for replenishment and ensure the information is relayed to the Supervisor on Duty
• Inform the Supervisor on Duty if there are overstock items, slow sellers, fast sellers, and customer requests
• Ensure there is an even balance of sizing within the soft line assortment
• Use good guest service to deter theft. Alert the Security Department if you witness a shoplifter
• Work with supervisors to display inventory according to planograms
• Maintain visual and merchandising standards in accordance with company guidelines as set forth in the Visual Training Handbook
• Ensure folding is completed throughout the day and soft lines are hung in size order, from the smallest size in the front to the largest size in the back
• Participate in store cleanliness by dusting and keeping all areas, including cash wrap, neat and uncluttered
• Ensure that the cash wrap is well organized and free of all handwritten notes
• Inform Supervisor on Duty if there are any maintenance concerns (lights, etc.)
• Confirm correct signs are in place on sale items or special purchases
• Must have 6 months previous cash handling experience.
• Work requires effective communication in English, both verbal and written form in a professional manner.
• Attend mandatory meetings and training sessions.
• Complete job assignments as directed by the Supervisor on Duty
• Assist with associate sales, inventories and special events as requested.

What You Will Need

High School Diploma required. College degree preferred. Any combination of education, training or experience that provides the required knowledge, skills, and abilities.

LICENSES/CERTIFICATES

Ability to obtain/renew all government required licenses or certification, specifically an Alcohol Awareness Certification, and Health Card where applicable.

About Us

Help us roll out the red carpet at Caesars Palace! This world renowned resort indulges our guests with 25 unique restaurants and cafes, over 3,000 rooms, 4.5 acres of pools and gardens and a 50,000 square foot spa. If you have a passion for delivering personalized service in an exclusive setting, Caesars Palace is the place for you to start your career.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.