Retail Stock Administrator

The Gleneagles Hotel; City of Rome (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading luxury hotel as a Retail Stock Administrator. You will support the retail team in managing stock, ensuring boutiques are ready for stock takes, and interacting with guests to provide exceptional service. Enjoy flexible working hours and a range of perks including discounts and development opportunities.

Benefits

30 days holiday

50% discount on Food & Beverage

Golf Membership for £50.00

Flexi points into Perkboxwallet

Free ‘pay day’ lunch

Life Insurance

Employee Assistance Programme

Complimentary access to staff gym

Qualifications

• Experience in a similar role preferred.
• Confident in using internal POS systems and Microsoft.
• Calm under pressure with great prioritization skills.

Responsibilities

• Manage and execute stock takes for boutiques.
• Support Retail Operations Manager with orders and invoicing.
• Interact with guests to exceed their expectations.

Skills

Attention to Detail

Communication

Team Player

Problem Solving

Tools

Microsoft Excel

POS Systems

Job description

COME AND JOIN US . . .

We are currently seeking a resourceful, detail oriented and confident Retail Stock Administrator to join our dynamic Retail team.

You’ll be working between the hours of 9am and 6pm, 5 days weekly across our various beautiful boutiques.

The on target earning potential for this role is £15.39 / per hour - comprising a base hourly rate of £12.89, plus a qualified estimate of £2.50 per hour in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.

ABOUT GLENEAGLES

One of the world’s most iconic luxury hotels and sporting estates, Gleneagles has been making memories for a century. Crowned ‘Employer of the Year’ at the 2024 Cateys and The Times and Sunday Times ‘Hotel of The Year 2024’, everything we do is about surpassing expectations and creating unrivalled adventures for our guests.

WORKING AT GLENEAGLES

We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract @types to suit everyone.

Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).

Here's a bit more detail on what we see you doing in this role:

• Supporting our Retail team in ensuring our boutiques are always ready and prepared for regular stock taking
• Helping with the preparation of our stock take schedule, ensuring this is expertly planned
• Managing and executing each boutique’s stock take, taking ownership of the full process
• Scanning our stock rooms and assisting your colleagues in scanning each boutique when required
• Managing our stock rooms with assistance from our Stock Room Assistant and support from your line manager
• Assisting our Stock Room Assistant with large and complex deliveries, and covering this role in their absence
• Managing in-house stock orders, liaising, and building strong working relationships with our Stores department, and raising purchase orders for in-house stock
• Supporting our Retail Operations Manager with orders, invoicing and general stock administration, and your colleagues with urgent stock requests
• Proficiently operating our POS system and back-office systems
• Interacting with our guests, always warm, professional, helpful and doing everything you can to exceed their expectations; playing your part in making their stay with us luxurious star in every way

The kind of personwe're looking for:

• Ideally, you have experience in a similar role, and you’re confident in using internal POS systems and Microsoft, with a focus on Excel
• You’re a proactive go-getter by nature, always willing to lend a helping hand, you contribute positively to your team and environment
• Adept at managing multiple tasks, you're calm under pressure with great skill in prioritisation
• You have great attention to detail, with the ability to work to tight deadlines
• Highly motivated and possessing an immense sense of pride in your work; you're passionate about delivering the high standards for our guests in line with the Gleneagles brand
• You have a positive “can do” attitude to solving problems in a professional and courteous manner
• A strong team player with great communication skills and an enthusiastic approach; you're well organised and punctual
• You want to be part of a team that works hard, supports each other and above all has fun along the way

What’s in it for you:

Time to let your hair down

• 30 days holiday (including bank holidays) that increases with service
• Seasonal parties and local social events
• 50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
• Golf Membership (with access to all 3 championship courses) for £50.00 per annum

Treats in your pocket

• Flexi points into your Perkboxwallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
• Free ‘pay day’ lunch and monthly drinks offers
• A generous ‘refer a friend’ scheme

Be our guest

• Stay with us as a guest at Gleneagles or Gleneagles Townhouse for up to 2 nights per year at £95.00 per night – a benefit available upon completion of 12 months service
• Friends & Family discounted rate of £225 - £275 B&B per night at Gleneagles
• Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few
• Subsidised, single occupancy, en-suite accommodation available on our estate

Investment in your development and wellbeing

• Pension scheme
• Life Insurance
• Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
• Ongoing investment in your personal development with access to internal and external training qualifications and programmes
• Internal career opportunities across a wider range of specialisms and departments
• Monthly recognition programme
• Volunteering day every year with a charitable partner of your choice
• Complimentary access to our staff gym
• Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint

*About gratuities & service charge:

• Gratuities (tips) and service charge (an additional charge added to our room rates and services across the estate that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
• It is estimated that in 2025, our part-time employees can expect to receive around £2.50 in addition to their hourly rate

If you are our nextRetail Stock Administrator,please forward your most recent CV to us today!

INDHP