Retail Sports Specialist — Elevate Customer Experience

DICK'S Sporting Goods, Inc.; Latham (NY); On-site; USD 22,000 - 32,000; Part time

Job summary

DICK'S Sporting Goods is hiring for a store teammate role in New York. You will greet customers, understand their needs and support a positive shopping experience with strong product knowledge and brand standards.

Responsibilities include maintaining merchandising standards, promoting loyalty programs, and adhering to safety and SOPs while creating an inclusive, welcoming store environment. Physical tasks include standing, walking, and occasional lifting.

Qualifications

• Prior retail experience preferred.
• Golf industry experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift 15 to 35 lbs. occasionally.
• Ability to work extended periods of standing or walking.

Responsibilities

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Uphold merchandising and presentation standards with floor sets, signage, price changes and inventory presentation.
• Promote company programs (loyalty, warranty sales, private label credit card enrollment).
• Adhere to safety, loss prevention and SOPs; maintain confidentiality of company information.
• Create an inclusive store environment where teammates and customers feel welcome and respected.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Skills

Customer focus

Collaborative

Accountability

Decision making

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

OVERVIEW:

OVERVIEW:

Our store teammates are passionate about creating an exceptions shopping experience for our

customers through their eagerness to help, in-depth product knowledge, high brand and execution

standards, and ability to prioritize.

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.

• Uphold company merchandising and presentation standards by following established floor

  sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.

• Promote company programs (i.e., customer loyalty program participation, warranty sales,

  private label credit card enrollment, etc.).

• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.

• Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect.

• Take an all-hands-on-deck approach to support the team across the store.

• Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive

our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

• Ensures Accountability

• Customer-Focus

• Collaborative

• instills Trust

• Decision-Quality/Decision-Making Abilities

• Action-Oriented

QUALIFICATIONS:

• Prior retail experience preferred.

• Golf industry experience preferred.

• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items occasionally (up to 5 times per hour).

• Ability to work extended periods of time (up to 4 hours) standing or walking.

• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Targeted Pay Range: $16.00 - $23.00. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.