Retail Specialist & Team Leader - Customer Experience

Scheels; Colorado Springs (CO); On-site; USD 46,000 - 50,000; Full time

Benefits offered by this job

Employee Stock Ownership Plan (ESOP)

401(k) with Roth options

associate discounts

full health coverage—including medical

HSA, dental, and vision

accident and hospital indemnity

Employee Assistance Program

paid time off

holiday pay

maternity leave

bereavement leave

Job summary

Scheels in Colorado Springs is hiring for an on-site, full-time Sales Associate position. Compensation ranges from $46,000 to $50,000 per year and includes commissions and incentives, depending on experience and skills.

The role requires a high school diploma or GED and 1–3 months of related experience. You will deliver exceptional customer service, maintain product knowledge, and drive sales while following Scheels ownership values.

Qualifications

• High school diploma or GED required.
• 1-3 months of related experience or training.
• Ability to perform basic math and handle currency and percentages.

Responsibilities

• Deliver exceptional customer service by engaging with customers and guiding them through the sale.
• Maintain expert-level knowledge in selling areas and lead product knowledge training.
• Meet or exceed personal sales goals while delivering high-quality customer experience.
• Manage inventory by running and analyzing Internal Flash Reports.
• Keep back stock organized and merchandise displayed and replenished on the sales floor.
• Ensure products are properly displayed with price tagging and signage.
• Maintain professional appearance and team-oriented atmosphere.
• Communicate professionally with associates, vendors, and sales representatives.
• Ensure work area is clean, organized, and safety-compliant.
• Perform basic math operations and work varied hours, including evenings/weekends/holidays.

Skills

Customer service

Sales

Product knowledge

Team collaboration

Education

High school diploma or GED

Job description

Scheels in Colorado Springs is hiring for an on-site, full-time Sales Associate position. Compensation ranges from $46,000 to $50,000 per year and includes commissions and incentives, depending on experience and skills.

The role requires a high school diploma or GED and 1–3 months of related experience. You will deliver exceptional customer service, maintain product knowledge, and drive sales while following Scheels ownership values.