Retail Specialist (Part-Time)

Forward Madison FC; Madison (WI); On-site; USD 17,000 - 21,000; Part time

Job summary

Forward Madison FC is seeking part-time Retail Specialists to champion the brand and deliver customer-first service at the team store.

You will merchandise, operate the Square POS, and provide knowledgeable product information while processing in-store and online orders. Availability during weekday business hours, evenings, and weekends is required.

Qualifications

• Availability during business hours (Monday through Friday 10am–5pm) as well as evenings and weekends.

Responsibilities

• Sort, price, stock, and arrange team merchandise
• Use the point of sale system (Square)
• Become an expert on store products
• Provide high-quality customer service to store guests
• Check out in-person guests using POS and follow cash handling procedures
• Take inventory of products
• Process online orders for fulfillment including order picking, packing and shipping
• Use heat press equipment to apply badges and jersey customization
• Conduct assigned tasks efficiently and with a high degree of accuracy
• Staff game days and events at the stadium and staff merchandise pop-up stands for touring musicians

Job description

Part-time Retail Specialists are needed to champion the Forward Madison FC brand and deliver customer-first service.

Team Store Responsibilities Include

• Sort, price, stock, and arrange team merchandise
• Use the point of sale system (Square)
• Become an expert on store products
• Provide high-quality customer service to store guests
• Check out in-person guests using POS and follow cash handling procedures
• Take inventory of products
• Process online orders for fulfillment including order picking, packing and shipping
• Use heat press equipment to apply badges and jersey customization
• Conduct assigned tasks efficiently and with a high degree of accuracy

Ideal candidates will have availability during business hours (Monday through Friday 10a-5pm) as well as evenings and weekends.

In-season, Retail Specialists should expect to work a schedule focused on staffing the store on game days and during other events at the stadium. The retail team also has the responsibility of staffing merchandise pop-up stands on behalf of touring musicians performing at the facility.

This position is not eligible for remote work or relocation assistance.

BIG TOP EVENTS SOCCER LLC is an EEO Employer - M/F/Disability/Protected Veteran Status