Retail Specialist (Lancaster)

Soccer Post; Lancaster (Lancaster County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Employee discount

Flexible schedule

Job summary

Soccer Post is seeking an energetic Retail Specialist to deliver an authentic Soccer Post shopping experience by helping customers find gear they love and assisting with purchases.

Weekend availability is required. Candidates with a soccer background, strong communication, and a customer-service mindset will thrive in our fast-paced, in-store environment aimed at growing with a nationwide team.

Qualifications

• High school diploma or equivalent preferred.
• Retail experience and a customer service mindset are required.
• Soccer background is a big plus; bilingual Spanish/English preferred.

Responsibilities

• Deliver friendly, knowledgeable service that reflects Soccer Post’s core values.
• Greet and engage every customer who walks through our doors.
• Understand customer needs and recommend the best products for their game.
• Showcase and explain merchandise with confidence.
• Assist with purchases, returns, exchanges, and special orders.
• Maintain clean and organized sales floor, fitting rooms, and stock areas.
• Help receive shipments, stock inventory, and track low-inventory items.
• Support team inventory and other store operations.
• Handle phone inquiries professionally.
• Jump in wherever needed to keep the store running smoothly.

Skills

Communication

Sales instincts

POS systems

Teamwork

Soccer background

Education

High school diploma or equivalent

Tools

POS systems

Job description

Join the Nation’s Fastest-Growing Soccer Retail Team!

Soccer Post is the country’s largest community-focused soccer specialty retailer — and we’re expanding nationwide! We’re on the hunt for energetic, customer-focused team members who are passionate about the game and excited to deliver an exceptional in-store experience.

If you’re looking for a fun, fast-paced work environment with plenty of room to grow, this is your chance to be part of a dynamic team that lives and breathes soccer. Whether you’ve played, coached, or simply love the sport, we want to meet you!

Weekend availability required.

What You’ll Do

As a Retail Specialist you’ll bring the authentic Soccer Post experience to life by helping customers find gear they love and the products they need. You’ll be a key part of creating an inviting store atmosphere and supporting the daily operations that keep our stores running strong.

You Will

• Deliver friendly, knowledgeable service that reflects Soccer Post’s core values
• Greet and engage every customer who walks through our doors
• Understand customer needs and recommend the best products for their game
• Showcase and explain merchandise with confidence
• Assist with purchases, returns, exchanges, and special orders
• Maintain clean and organized sales floor, fitting rooms, and stock areas
• Help receive shipments, stock inventory, and track low-inventory items
• Support team inventory and other store operations
• Handle phone inquiries professionally
• Jump in wherever needed to keep the store running smoothly

What You Bring

• High school diploma or equivalent (preferred)
• Retail experience (preferred), customer service mindset (required!)
• Soccer background — player, coach, or fan (a big plus!)
• Excellent communication and active listening skills
• Strong sales instincts and the ability to anticipate customer needs
• Willingness to learn product knowledge and POS systems
• Reliability, professionalism, and a positive team-player attitude
• Bilingual Spanish/English preferred

Physical Requirements

Ability to thrive in a busy environment and assist multiple customers at once

• Comfortable standing and walking for long periods
• Ability to lift up to 40 lbs when needed

Ready to be part of a growing national team and help shape the future of soccer retail?

Benefits

• 401(k)
• Employee discount
• Flexible schedule

Work Location: In person