Retail Shop Team Lead — Sales & Service Champion

See S Candies; Surprise (AZ); On-site; USD 26,000 - 38,000; Full time

Job summary

See’s Candies is seeking friendly, enthusiastic individuals to provide great customer service while overseeing a single retail shop.

The role focuses on driving sales, maintaining visual standards, and ensuring safety and efficiency in a fast-paced environment. Flexible hours including weekends and holidays are required.

Minimum 3 years of retail management experience is expected, with a proven ability to motivate and develop a sales-driven team.

Qualifications

• Minimum 3 years of retail management experience in a high volume, fast-paced environment.
• Proven success in developing, motivating, training and coaching employees.
• Proven ability to grow the business by seeking sales opportunities and developing a sales-driven team.
• Physical ability to carry out the essential functions of the job, including stocking shelves, ringing sales, standing, or walking the entire shift and lifting up to 25 pounds frequently.
• Physical ability to unload deliveries and prepare returns when the store closes at the end of the season.
• Flexibility in working hours, including weekends and holidays.

Responsibilities

• Oversee onsite daily operations of a single retail shop.
• Ensure staff adherence to product and operational guidelines.
• Manage store opening and closing procedures.
• Drive sales to achieve targets.
• Foster a positive, team-oriented environment.
• Deliver exceptional customer service.
• Implement cost control measures.
• Maintain effective visual merchandising standards.
• Uphold safety practices at all times.

Skills

Retail management

Team leadership

Staff training

Sales growth

Job description

See’s Candies is seeking friendly, enthusiastic individuals to provide great customer service while overseeing a single retail shop.

The role focuses on driving sales, maintaining visual standards, and ensuring safety and efficiency in a fast-paced environment. Flexible hours including weekends and holidays are required.

Minimum 3 years of retail management experience is expected, with a proven ability to motivate and develop a sales-driven team.