Retail Shoes Lead — Customer Experience Champion

Caleres, Inc.; Mesa (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Discount 30%

Relaxed Dress Code

Early Pay

Store Transferability

Career Development

Education Assistance

Employee Support

Job summary

Caleres, Inc. is seeking a Famous Footwear Sales Lead in Mesa, AZ. You will drive the in-store experience by leading a team, coaching selling behaviors, and maintaining a welcoming environment where customers feel empowered to find the perfect fits. You’ll champion our customer connection standards and uphold store standards daily.

The role emphasizes teamwork, flexible scheduling, and a passion for shoes to deliver the Famous Feeling to every guest who enters the store.

Qualifications

• High School Diploma or GED required.
• Proven retail store management experience or leadership.
• Ability to mentor and train associates on selling and operations.
• Flexible schedule including holidays, nights, weekends.

Responsibilities

• Inspire team to deliver exceptional customer connections.
• Oversee store operations including pricing and inventory.
• Open and close the store and ensure clean, organized displays.

Skills

Team leadership

Customer service

Education

High School Diploma/GED

Job description

Caleres, Inc. is seeking a Famous Footwear Sales Lead in Mesa, AZ. You will drive the in-store experience by leading a team, coaching selling behaviors, and maintaining a welcoming environment where customers feel empowered to find the perfect fits. You’ll champion our customer connection standards and uphold store standards daily.

The role emphasizes teamwork, flexible scheduling, and a passion for shoes to deliver the Famous Feeling to every guest who enters the store.