Retail Shipping & Receiving Specialist

PGA TOUR Superstore; Downers Grove (IL); On-site; USD 21,000 - 25,000; Full time

Job summary

PGA TOUR Superstore is seeking a Logistics Associate to engage customers and provide exceptional service while processing and organizing merchandise for in-store and ecommerce operations.

You will receive and inspect shipments, stock the floor, and ensure pricing and merchandising standards are applied. The role requires standing, lifting up to 30 lb, and flexible hours including nights and weekends.

Qualifications

• Strong listening and interpersonal skills with clear communication.
• Basic computer skills with a working knowledge of Microsoft Office Suite.
• Ability to organize multiple priorities to meet deadlines and objectives.

Responsibilities

• Engage with every Customer encountered and offer world class service by leveraging PGATSS Service behaviors.
• Accurately receive, inspect, and verify incoming shipments of merchandise, ensuring all items are in good condition.
• Organize and label received merchandise in the stockroom, ensuring items are stored efficiently and accessible for easy restocking in accordance with the Logistics Game Plan.
• Unbox, tag, and display merchandise on the sales floor according to merchandising standards.
• Maintain a clean, safe, and organized back-of-house and sales floor area, ensuring a pleasant shopping environment for Customers.
• Execute all price changes and merchandising bulletins.
• Accurately pick, pack, and prepare eCommerce orders for shipping, ensuring items are securely packaged and labeled for timely delivery.
• Handle Customer returns for online orders by inspecting returned items, processing refunds or exchanges, and updating inventory systems accordingly.
• Demonstrate a culture of ethical conduct, safety, and compliance across all departments.
• Stay up to date on upcoming merchandising promotions and marketing events to maintain a strong merchandising presence throughout the life cycle of a promotion by utilizing bulletins on The Links.
• Be a champion of the products and services offerings, and inform, educate, and promote offerings to Customers.
• Provide consistent feedback to the Operations Manager on operational and merchandising opportunities.

Skills

Communication

Computer skills

Organization

Education

High School Diploma

Job description

PGA TOUR Superstore is seeking a Logistics Associate to engage customers and provide exceptional service while processing and organizing merchandise for in-store and ecommerce operations.

You will receive and inspect shipments, stock the floor, and ensure pricing and merchandising standards are applied. The role requires standing, lifting up to 30 lb, and flexible hours including nights and weekends.