Retail Shift Supervisor — Customer Experience Leader

CVS Health; Caln Township (PA); On-site; USD 23,000 - 33,000; Part time

Benefits offered by this job

Dental

Vision

Wellness resources

Employee discounts

Voluntary benefits

Job summary

CVS Health is seeking a Shift Supervisor in Caln Township, PA. This part-time role supports the CVS Store Management team to drive store execution and customer service excellence.

You will lead staff in opening/closing procedures when managers are unavailable and ensure smooth store operations with effective communication and supervision. The position emphasizes customer service, merchandising, and adherence to store policies, with a focus on building loyalty and a positive CVS experience for

Qualifications

• Deductive reasoning ability and analytical skills.
• Advanced communication skills and supervision experience.
• Ability to work a flexible schedule including early mornings, overnights, and weekends.

Responsibilities

• Work effectively with store management and store crews.
• Supervise the store’s crew and direct activities.
• Communicate information between management and crews.
• Assist customers with questions, problems and complaints.
• Promote CVS customer service culture and positive shopping experiences.
• Stock shelves and manage weekly, promotional, and seasonal merchandise.
• Reset departments following planograms/pog.
• Handle customer relations per company policy.

Skills

Deductive reasoning

Analytical skills

Computer skills

Advanced communication

Supervision

Flexible schedule

Education

High School diploma or equivalent

Job description

CVS Health is seeking a Shift Supervisor in Caln Township, PA. This part-time role supports the CVS Store Management team to drive store execution and customer service excellence.

You will lead staff in opening/closing procedures when managers are unavailable and ensure smooth store operations with effective communication and supervision. The position emphasizes customer service, merchandising, and adherence to store policies, with a focus on building loyalty and a positive CVS experience for