Retail Shift Manager

Trevor's Liquor; Phoenix (AZ); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Store discounts

Medical, Dental, Vision coverage

Paid sick time

Job summary

Trevor's Liquor in Phoenix, AZ is looking for an enthusiastic Retail Shift Manager to lead daily store operations, drive sales, and ensure exceptional customer service.

You will coach team members, oversee cashier and merchandising, and maintain safety and cleanliness across the floor and back areas, while building knowledge of spirits, beer, wine and cigars.

Qualifications

• 2 years in retail sales, customer service or hospitality management.
• Must be 21+ and able to work a full-time schedule.
• Knowledge of spirits, beer, wine and cigars preferred.
• Strong interpersonal skills and a collaborative, team player attitude.
• Willingness to develop product knowledge.

Responsibilities

• Greet customers and build relationships while explaining products and services.
• Foster a sales-focused environment by coaching team members.
• Assist with staff training and leadership activities.
• Oversee cashier, merchandising and sales floor operations.
• Maintain store safety and cleanliness on floor and back areas.

Skills

Retail leadership experience

Customer service skills

Team training and coaching

POS / cash handling

Knowledge of spirits, beer, wine, cig—

Education

High school diploma or equivalent

Job description

Trevor's is looking for an enthusiastic Retail Shift Manager to join our team. We are looking for people to join our growing team that have a passion for selling, relationship building and most importantly spirits, beer, wine and cigars. At Trevor's our goal is to provide the best customer service which we accomplish by having the most educated and knowledgeable staff we can assemble.

You Will

• Provide customer service by greeting and establishing a relationship with customers while informing them of our products and services.
• Create and foster a sales-focused environment through the development of team members
• Help with training and leadership of team members
• Oversee cashier, merchandising, and sales floor activities according to company procedures
• Maintain store safety and cleanliness standards on the sales floor, stock room, bathroom, etc.

What We’re Looking For

• 21 years of age or older
• Ability to work a full-time schedule as business requires
• 2 years retail sales, customer service or hospitality management experience, to include register transactions, identifying/resolving customer issues, and coaching peers
• Knowledge in spirits, beer, wine, and cigars preferred
• Strong interpersonal skills with a positive and engaging attitude
• Value collaboration and acting as a team player
• Desire to develop knowledge of product and services
• High school diploma or equivalent preferred

We Offer

• Store discounts
• Medical, Dental, Vision and additional benefits
• Paid Sick Time

Trevor’s Liquor is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.

The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications.