Store Manager

Total Wine & More; Boston (MA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Generous store discounts

Comprehensive health care plans

401k

College tuition assistance

Job summary

A national beverage retailer in Boston is seeking a Store Manager to oversee store operations and drive sales performance. Candidates should have at least 4-6 years of retail experience, including 5+ years in a managerial or supervisory role. Key responsibilities include team recruitment, managing daily operations, and delivering outstanding customer service. Applicants must possess strong leadership skills and the ability to work a flexible schedule. Comprehensive benefits include health care plans and paid time off.

Qualifications

• 4-6 years of work experience, with 5+ years in a managerial role.
• Experience in retail, preferably in a big box setting.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Drive sales and achieve key performance metrics.
• Recruit and manage store team with training and discipline.
• Oversee daily operations including payroll and inventory management.
• Deliver exceptional customer service and resolve issues effectively.
• Maintain vendor relationships for store operations.

Skills

Sales leadership

Team development

Financial management

Customer service

Point-of-sale systems

Inventory management

Education

Bachelor's Degree in business administration or related field

Job description

As Store Manager, you will grow the company brand by delivering best-in-class service and bringing to life a distinctive world of adult beverages and more for our customers. You will manage store operations and create a sales and service culture to expand our customer base and maximize profitability. Internally, you will be referred to as Store Manager and report to the District Manager.

You will:

• Drive sales and deliver against key performance metrics (KPMs).
• Recruit, train, and manage store team, including ongoing development and disciplinary action.
• Manage day-to-day operations, including payroll, inventory, merchandising and shrink.
• Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
• Maintain vendor relationships to support store and inventory objectives.
• Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.

What we\'re looking for:

• Bachelor's Degree business administration or related field preferred
• 4-6 years of work experience, 5+ years of proven experience in a managerial or supervisory role in a retail setting.
• Experience leading, developing and motivating a sales-focused team, big box experience preferred.
• Experience managing overall financial performance.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule as business requires, including evenings and weekends.

Physical Requirements (with or without accommodations):

• Must be 21 years of age or older
• Walk, bend down repeatedly, and be on feet for 8-10 hours a day
• Climb ladders and lift 50 lbs. overhead and repeatedly

Crafted for You:

We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program including paid time off, generous store discounts, comprehensive health care plans including medical, prescription, dental and vision, 401k, college tuition assistance & more!

This is an exempt position, and compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. We consider several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by our company. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We make reasonable accommodations during all aspects of the employment process, including during the interview process. Our company is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.