Retail Shift Leader - Pawn Shop Growth Path

Max's pawn; Cross Lake Hills South (LA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Monthly Uncapped Bonus Potential

Paid Time Off

401(k) with Company Match

Store Discount

Holiday Pay

Job summary

EZCORP is hiring a Retail Shift Leader (Key Holder) in Shreveport, LA. The role focuses on leading store operations, coaching team members, and delivering exceptional customer service in a fast-paced pawn environment.

You will process loans, manage daily store activities, and drive sales while maintaining a friendly, professional atmosphere and ensuring compliance with company policies. Training and advancement paths are provided.

Qualifications

• Leadership and coaching abilities to guide store Team Members.
• Strong customer service and interpersonal skills.
• Bilingual abilities considered a plus depending on location.

Responsibilities

• Provide outstanding customer service and build relationships, promoting pawn items and deals.
• Process loans and extensions.
• Perform opening and closing store procedures; supervise and coach staff.

Skills

Leadership

Customer Service

Bilingual

Sales Experience

Time Management

Education

High School Diploma or GED

Job description

EZCORP is hiring a Retail Shift Leader (Key Holder) in Shreveport, LA. The role focuses on leading store operations, coaching team members, and delivering exceptional customer service in a fast-paced pawn environment.

You will process loans, manage daily store activities, and drive sales while maintaining a friendly, professional atmosphere and ensuring compliance with company policies. Training and advancement paths are provided.