Retail Shift Leader — Fast-Track to Leadership & Growth

EZCORP, Inc.; Shreveport (LA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Generous paid time off

Monthly uncapped bonus potential

Store discount

Job summary

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) at the Jewella Ave store in Shreveport, LA. You will lead a small team, promote sales, and manage pawn items with customer-focused service in a fast-paced environment.

The role offers paid training, competitive hourly pay based on experience, eligibility for a monthly bonus, health benefits, a 401(k) match, and opportunities for advancement through a defined career path within EZPAWN and Value Pawn brands.

Qualifications

• High school diploma or GED.
• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience.
• Able to pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.

Responsibilities

• Provide outstanding customer service and build solid relationships with customers, while promoting sales and making deals for a wide variety of pawn items.
• Lead and coach store Team Members to achieve performance goals.
• Process loans and extensions and manage pawned items.
• Open and close store procedures and ensure daily operations run smoothly.

Skills

Customer service

Leadership

Coaching

Negotiation

Time management

Communication

Education

High school diploma or GED

Job description

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) at the Jewella Ave store in Shreveport, LA. You will lead a small team, promote sales, and manage pawn items with customer-focused service in a fast-paced environment.

The role offers paid training, competitive hourly pay based on experience, eligibility for a monthly bonus, health benefits, a 401(k) match, and opportunities for advancement through a defined career path within EZPAWN and Value Pawn brands.