Retail Shift Leader - Pawn Shop, Bonus Potential & Benefits

PLO DEL BAJÍO, S. DE R.L. DE C.V.; Denver (CO); On-site; USD 15,000 - 26,000; Full time

Benefits offered by this job

Free Health Insurance*

Competitive Wages

Monthly UNCAPPED Bonus Potential Paid

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP is seeking a Retail Shift Leader (Key Holder) for EZPAWN in Denver, Colorado. You will lead customer service excellence, promote sales, and mentor store Team Members in a fast-paced pawn environment.

The role offers structured training, career paths, and competitive pay with bonus potential. Requirements include a high school diploma or GED and at least 1 year in a supervisory role; bilingual skills are a plus.

Qualifications

• High school diploma or GED.
• Minimum 1 year of supervisor, key holder, shift lead, team lead, or manager experience.
• Able to pass a criminal background check and drug test.
• Bilingual is a plus

Responsibilities

• Provide outstanding customer service and build relationships while promoting sales.
• Open and close store procedures and supervise Team Members.
• Process loans and extensions and negotiate terms with customers.
• Lead and coach store Team Members to meet goals.

Skills

Customer service

Leadership

Negotiation

Time management

Communication

Coaching

Bilingual

Education

High school diploma or GED

Job description

EZCORP is seeking a Retail Shift Leader (Key Holder) for EZPAWN in Denver, Colorado. You will lead customer service excellence, promote sales, and mentor store Team Members in a fast-paced pawn environment.

The role offers structured training, career paths, and competitive pay with bonus potential. Requirements include a high school diploma or GED and at least 1 year in a supervisory role; bilingual skills are a plus.