Retail Shift Leader: Lead Pawn Broker & Career Growth

EZCORP, Inc.; Northglenn (CO); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Monthly uncapped bonus potential

Great working hours

401(k) with company match

Generous paid time off

Holiday pay

Store discount

Job summary

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) for our EZPawn store in Northglenn, Colorado.

Earn $17.00–$18.50 per hour with a 5-week paid training, a $.50 raise upon completion, and clear paths to higher roles, plus comprehensive benefits and leadership development programs. You will lead customer service, coach Team Members, process pawn loans and extensions, and help open/close the store while delivering an exceptional customer experience in a fast-paced retail environment that

Qualifications

• High school diploma or GED required.
• Minimum 1 year of supervisory or lead experience.
• Pass criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Knowledge of pawned items is a plus; bilingualism a plus.

Responsibilities

• Provide outstanding customer service and lead store team members.
• Process loans and extensions and manage pawn negotiations.
• Open and close store procedures and ensure compliance.
• Coach and supervise team members to drive sales and service.

Skills

Leadership

Customer service

Sales

Communication

Bilingual

Education

High school diploma or GED

Job description

EZCORP, Inc. is hiring a Retail Shift Leader (Key Holder) for our EZPawn store in Northglenn, Colorado.

Earn $17.00–$18.50 per hour with a 5-week paid training, a $.50 raise upon completion, and clear paths to higher roles, plus comprehensive benefits and leadership development programs. You will lead customer service, coach Team Members, process pawn loans and extensions, and help open/close the store while delivering an exceptional customer experience in a fast-paced retail environment that